Marvin Dixon
Peachtree City,Georgia
Summary
Skilled Cosmetic Counter Manager with comprehensive background in retail and beauty industries. Possess strong leadership skills, adept at team management and customer satisfaction enhancement. Demonstrated ability to successfully drive sales through strategic business planning and product knowledge. Proven record of impact in previous roles by improving operational efficiency and boosting team performance.
Overview
6
6
years of professional experience
Work History
Cosmetic Counter Manager
Bobbi Brown Cosmetics
Buckhead, Georgia
01.2023 - 02.2024
- Maintained inventory records and placed orders for new merchandise as needed.
- Conducted daily meetings with staff members to review goals and objectives.
- Resolved customer complaints in a professional manner.
- Performed administrative tasks such as scheduling appointments, record keeping and filing reports.
- Managed cash registers accurately while processing transactions efficiently.
- Created weekly schedules for counter employees based on store traffic patterns.
- Reviewed sales reports, daily metrics and observational selling techniques to devise strategies to improve revenue.
- Informed customers of current promotions, events and services, booking appointments for scheduled events.
Assistant Store Manager
Shop Akari
Cumberland, GA
02.2022 - 12.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Coached and developed store associates through formal and informal interactions.
Cosmetic Counter Manager
NARS Cosmetics
Novi, MI
05.2018 - 01.2022
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed sales reports, daily metrics and observational selling techniques to devise strategies to improve revenue.
- Managed cash registers accurately while processing transactions efficiently.
- Maintained inventory records and placed orders for new merchandise as needed.
- Completed sales transactions and processed merchandise return, maintaining proper accountability of register.
- Ensured compliance with company policies and procedures at the counter level.
Education
Bachelor of Arts - Marketing Management And Research
Eastern Michigan University
Ypsilanti, MI02-2028
High School Diploma -
Milan High School
Milan, MI06-2007
Skills
- Product Upselling
- Sales Coaching
- Effective Communication
- Shift Scheduling
- Training and Development
- Professional and Courteous
- Scheduling and Coordinating
- Onboarding and Orientation
- Team Collaboration
- Multitasking
- Hiring and Training
- Performance Tracking and Evaluation
- Schedule oversight
- Team Leadership
- Team building
- Performance Evaluations
- Problem-solving abilities
- Suggestive Selling
- Staff Education
- Performance Evaluation
Timeline
Cosmetic Counter Manager
Bobbi Brown Cosmetics
01.2023 - 02.2024
Assistant Store Manager
Shop Akari
02.2022 - 12.2022
Cosmetic Counter Manager
NARS Cosmetics
05.2018 - 01.2022
Bachelor of Arts - Marketing Management And Research
Eastern Michigan University
High School Diploma -
Milan High School
Similar Profiles
Maria ArceMaria Arce
Counter Manager at Bobbi Brown CosmeticsCounter Manager at Bobbi Brown Cosmetics
Drea AlbrechtDrea Albrecht
Associate, Digital Content Operations at Bobbi Brown CosmeticsAssociate, Digital Content Operations at Bobbi Brown Cosmetics
Marie PangilinanMarie Pangilinan
Counter Manager at Bobbi Brown CosmeticsCounter Manager at Bobbi Brown Cosmetics
January CollierJanuary Collier
EEG Technician at Piedmont FayetteEEG Technician at Piedmont Fayette
Riley EarlRiley Earl
Food Service Worker at Paris JacksonFood Service Worker at Paris Jackson