Marvin Drummond Jr
Washington
Summary
Dynamic clerical professional with extensive experience at the Department of Behavioral Health, excelling in phone reception and record preparation. Proven ability to enhance office efficiency through effective scheduling and meticulous inventory management. Adept at providing tailored services to diverse consumers, ensuring their needs are met with precision and care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clerical Assistant
Department of Behavioral Health
Washington DC
03.2018 - 03.2024
- Receives visitors and phone calls for the office, ascertaining the nature of requests, and directing callers to appropriate staff. Responds to a variety of inquiries and refers other inquiries to appropriate office staff or other organizations.
- Provides total custom services to a wide range of consumers with varying needs (i.e., disabled, educationally challenged, etc.). Conducts initial intake and initial needs assessment for consumers, including: verifies consumer identification; assists consumers in completing processing through the WITS system; retrieves and files medical records; compiles data on consumer care and treatment; and verifies consumer insurance information.
Supply Clerk
Addiction Prevention and Recovery
Washington DC
06.1998 - 05.2018
- Order, unload, store, stock, catalog, and distribute office supplies, equipment, and property for the administration.
- Prepare a request for supplies and materials based on the inventory made, the census taken, and the projected needs of the facilities.
- Receives supplies, equipment, and property from warehouse and transportation services personnel by inspecting items for accuracy of order, to determine any damage to items, and to ensure the correctness of quantity of the order before signing the Receiving Document on behalf of the facility.
Education
High School Diploma -
McKinley Technology High School
Washington, DC06-1994
Skills
- Phone reception
- Scheduling and calendar management
- Record preparation
- Information protection
- Office supply management
- Report generation
Certification
- Contract Admin Training 2014 - 04-25
- Pass Buyer 2013 06-12
- Excel 2007 - Level 1 2012 - 11-06
- Word Level - 2012 - 10-18
- Wits training - 2018
Timeline
Clerical Assistant
Department of Behavioral Health
03.2018 - 03.2024
Supply Clerk
Addiction Prevention and Recovery
06.1998 - 05.2018
High School Diploma -
McKinley Technology High School
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