Calliope James
Virginia Beach
Summary
Detail-oriented professional with experience in financial transactions and correspondence management. Adept at maintaining confidentiality, improving record-keeping, and fostering strong relationships. Seeking to leverage skills to drive efficiency and support strategic planning.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
New Age Construction
Virginia Beach, VA
12.2025 - Current
- Executed financial transactions and reconciliations using QuickBooks accounting software to maintain up-to-date financial records.
- Worked with filing systems that reduced retrieval time for essential documents.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Wait Staff Member
Pungo Shorebreak
Virginia Beach, VA
08.2022 - Current
- Mentored new team members on service standards and operational procedures.
- Resolved customer complaints effectively, fostering a positive dining experience.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Catering Server
Taste Catering And Event Planning
Virginia Beach, VA
10.2021 - 02.2022
- Set up and maintained dining areas to create inviting atmospheres for guests.
- Resolved guest inquiries promptly, enhancing overall service quality and engagement.
- Monitored food presentation and service timing, ensuring adherence to quality standards throughout events.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Education
Business Administration Concentration Marketing
Chowan University
Murfreesboro, NC05-2027
Skills
- Scheduling and calendar management
- Billing and invoicing
- Confidentiality handling
- Budget tracking
- Email management
- Phone reception
- Organizing and categorizing
- Customer service
- Verbal communication
- Prioritizing work
- Time management
- Social media and promotions
- Mail handling
- Dedicated team player
- Strategic planning
- Relationship building
- Positive attitude
- Issue resolution
- Complex Problem-solving
- Supply restocking
- Scheduling
- Event preparation
- Payroll processing
Timeline
Clerical Assistant
New Age Construction
12.2025 - Current
Wait Staff Member
Pungo Shorebreak
08.2022 - Current
Catering Server
Taste Catering And Event Planning
10.2021 - 02.2022
Business Administration Concentration Marketing
Chowan University