Marvin Dunbar
Charlotte,NC
Summary
Extensive experience in loan servicing and banking procedures, I excel at managing pipelines, ensuring compliance, and thriving in high-pressure environments through strong communication and negotiation skills. I am currently pursuing cyber security certification to enhance my ability to safeguard financial data within banking operations, I am eager to apply my analytical mindset and expertise to drive innovation and security in the financial sector.
Overview
17
17
years of professional experience
Work History
Loan Specialist
Small Business Administration (SBA)
01.2021 - 01.2023
- Negotiated resolutions with borrowers and third parties in adversarial situations and conducted investigations for servicing, collection, and liquidation actions.
- Provided payoff information to escrow companies and researched reconveyance requests.
- Prepared release and fully paid notices for borrowers upon receipt of certified funds.
- Responded in writing to borrower inquiries on residential and commercial loan servicing and liquidation, supporting delinquent loan resolution.
Mortgage Loan Officer
Long Bridge Financial
01.2019 - 01.2020
- Increased revenue by attracting new clients and promoting bank services, including reverse mortgages.
- Supported applicants through the entire process, from gathering information to assisting with forms.
- Helped underwriters address issues for mortgage application approvals.
- Ensured accuracy and compliance by reviewing loan submissions for adherence to policies and regulations.
Mortgage Loan Officer
Integrity Mortgage
01.2017 - 01.2018
- Approval of mortgage loans by examining applications and supporting documentation; estimating creditworthiness; calculating repayment risk.
- Completing mortgage loans by monitoring collection, verification, and preparation of mortgage loan documentation; scheduling and completing mortgage loan closings.
Mortgage Loan Officer
Neighborhood Assistance Corporation of America (NACA)
01.2012 - 01.2017
- Assisted loan members to develop an affordable budget and address budget issues, determined a maximum affordable purchase price, and provide action plans to homebuyers on their next steps.
- Collecting and analyzing information provided by the customer.
- Entering data from new loan applications and other documents into the computer system.
- Ordering credit reports, appraisals, flood certification, and title work.
- Assisting in assessing the customer's financial circumstances to determine whether the customer and the property qualify for an array of options and variables in accordance with established policies and procedures and appropriate guidelines, all of which make up the various components of the loan.
Dedicated Service Consultant – AVP
Bank Of America
01.2006 - 01.2011
- Served as a consultant and liaison to business partners and clients to ensure client requirements for requested services were met within specified timeframes.
- Managed the resolution of escalated client requests efficiently.
- Monitored service and fulfillment timelines to support client satisfaction.
- Participated in client planning and project management processes to deliver a full range of services.
- Maintained knowledge of new products and compliance procedures and requirements.
- Ensured adherence to established procedures and service levels.
Education
Cyber Security
Devry
03-2026
Finance / Accounting
University of Alaska
01.1991
Finance Certification - undefined
US Army Finance School
Indianapolis, IN01.1984
Skills
- Critical thinker
- Detail oriented
- Analytics
- Communication
- Self-starter
- Multitasking
- Strategic thinking
Timeline
Loan Specialist
Small Business Administration (SBA)
01.2021 - 01.2023
Mortgage Loan Officer
Long Bridge Financial
01.2019 - 01.2020
Mortgage Loan Officer
Integrity Mortgage
01.2017 - 01.2018
Mortgage Loan Officer
Neighborhood Assistance Corporation of America (NACA)
01.2012 - 01.2017
Dedicated Service Consultant – AVP
Bank Of America
01.2006 - 01.2011
Finance / Accounting
University of Alaska
Finance Certification - undefined
US Army Finance School
Cyber Security
Devry
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