Tonya Taylor
Merritt Island
Summary
- Florida Notary Public - E&O Bond $100,000
- B.S. Occupational Health & Safety - Columbia Southern University Class of 2020
- Top Performer as a Mortgage Loan Coordinator with Guaranteed Rate Affinity
- Licensed Title Agent - the 2nd employee of new business - direct contributor in business’ rapid growth and quickly established trusted name within local community
- Administrative Representative for high volume Credit Union in Georgia
- Inventory Supply Specialist at local Military Supply Company Authorized to work in the US for any employer
Mortgage lending professional prepared for demands of mortgage loan coordination roles. Proven ability to manage loan applications and navigate regulatory landscapes effectively. Collaborative team player focused on achieving results while adapting to changing needs, showcasing strong organizational and analytical skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mortgage Loan Coordinator
Guaranteed Rate Affinity
04.2019 - 06.2023
- Top producer within one of the largest, nationwide retail mortgage lenders
- Managed a pipeline averaging 70+ mortgage loans
- Successfully funded a volume of $141,893,284 loans in 2022 and a volume of $147,708,083 loans in 2021
- Bi-annually & annually held a personal customer service performance rating of 90% or higher - based on client surveys received & graded on a 1-10 scale
- Success within this role is a reflection of attention to the smallest of details, strong organization & prioritization skills and the capability in providing an immediate, professional response to all correspondences regardless of having an immediate answer.
Licensed Title Agent
Title Solutions of Florida
07.2017 - 03.2019
- Ensure compliance of all state and federal rules, regulations and guidelines
- Review purchase contracts with understanding of remarks and contingencies found within
- Examine title searches and supporting documentation associated with property (deeds, mortgages, liens, judgements, easements, platbooks, maps and agreements)
- Utilize persistence and out of box thinking to quickly resolve, clear and satisfy unexpected title defects
- Advise all team affiliates to include realtors, clients, mortgage lenders and third party vendors of expected timelines to include the scheduling of any required services
- Balance Final Closing Disclosure with mortgage lenders to ensure all buyer & seller costs reflect accurately per contract and invoices
Administrative Assistant
Robins Financial Credit Union
03.2016 - 05.2017
- Serve as the face & first point of contact for all Credit Union Members and liaison between all departments
- Responsible for receiving, logging and distributing incoming mail to the appropriate departments/branches
- Perform basic member functions such as opening new accounts, adding and removing joint holders, refunding overdraft fees, account maintenance, notary services and assessment if account meets requirements for additional requested services such as personal and car loans
- Maintain member confidence with confidentiality and protect credit union operations through continuing knowledge of all products and services provided by the credit union
Inventory Control Specialist
Multi Inventory Specialists
07.2007 - 06.2015
- Develop, implement and maintain inventory control policies and procedures
- Audit inventory monthly; post adjustments & errors as needed
- Receive and respond timely to requested quotes
- Process and fulfill purchase orders in timely manner
- Package domestic shipments as well as hand deliver rush orders to EMF, Harris, etc.
Education
Bachelor of Science - Occupational Health & Safety
Columbia Southern University
Gulf Shores, AL05.2020
Associates of Arts - General
Georgia Military College
Warner Robins, GA05.2015
Skills
- Coachable (10 years)
- Customer service (10 years)
- Microsoft Excel
- Inventory Control
- Intuitive
- Critical thinker
- Shipping & Receiving
- Strong communication skills
Certification
Florida Notary Public June 2023 to June 2027 E&O Bond $100,000
Timeline
Mortgage Loan Coordinator
Guaranteed Rate Affinity
04.2019 - 06.2023
Licensed Title Agent
Title Solutions of Florida
07.2017 - 03.2019
Administrative Assistant
Robins Financial Credit Union
03.2016 - 05.2017
Inventory Control Specialist
Multi Inventory Specialists
07.2007 - 06.2015
Associates of Arts - General
Georgia Military College
Bachelor of Science - Occupational Health & Safety
Columbia Southern University
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