Marvin Henderson
Franchise Owner
South Lyon,MI
Summary
Seasoned Franchise Owner with history of successful business development and management. Demonstrated ability to build and maintain relationships, manage financial aspects, and drive sales growth. Strong leadership skills coupled with an aptitude for strategic planning have led to positive business outcomes in past roles. Integral in fostering team cohesion, customer satisfaction, and overall operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Franchise Owner
IIF Inc dba Anytime Fitness
New Baltimore, MI
09.2014 - Current
- Set goals for the gym based on past performance data and future projections.
- Review customer feedback surveys to determine areas where improvements could be made.
- Develop and implement marketing strategies to increase member loyalty and brand awareness.
- Conduct regular meetings with staff members to ensure high standards of service delivery.
- Recruit, train and manage a team of employees to deliver excellent customer service.
- Manage relationships with vendors, ensuring timely deliveries of products or services.
- Organize promotional events to attract new customers and boost sales revenue.
- Handle day-to-day business issues expertly to maintain efficient, successful operations.
- Negotiate with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Develop and implemented successful sales strategies to meet business goals.
- Supervise performance of workers with goals of improving productivity, efficiency and cost savings.
- Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Multi-Unit Franchise Owner
Fif Inc dba Anytime FitnessSouth
South Lyon, MI
04.2008 - 06.2023
- Developed and implemented marketing strategies to increase member loyalty and brand awareness.
- Organized promotional events to attract new members and boost sales revenue.
- Analyzed market trends in order to identify opportunities for growth within the fitness industry.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Executed performance reviews to encourage improved productivity for team members.
- Set pricing structures according to market analytics and emerging trends.
- Delegated work to staff, setting priorities and goals.
- Set goals for each gym based on past performance data and future projections.
- Researched potential markets for expansion into other locations.
- Reviewed financial reports from each franchise location on a monthly basis.
- Coordinated special events such as grand openings or promotional activities across multiple locations.
- Analyzed market data to identify opportunities for growth within existing markets.
- Implemented cost-saving initiatives throughout the organization.
- Negotiated contracts with vendors to secure favorable terms for supplies and services across all locations.
- Conducted regular inspections of each gym's facilities to ensure adherence to standards of excellence.
- Recruited, hired, trained, and managed staff in multiple locations.
- Led startup and creation of operational procedures and workflow planning.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Business
Wayne County Community College District
Detroit, MISkills
- Operations Management
- Marketing tactics
- Business Management
- Administrative Oversight
- Budget Administration
- Employee Relations
Certification
- CPR Certified 2024
- Dale Carnegie Course L-2487 August 2011 - Received Highest Award for Achievement
Affiliations
- Avid weightlifter
- Yoga
- High Intensity Interval Training
Timeline
Franchise Owner
IIF Inc dba Anytime Fitness
09.2014 - Current
Multi-Unit Franchise Owner
Fif Inc dba Anytime FitnessSouth
04.2008 - 06.2023
Some College (No Degree) - Business
Wayne County Community College District
- CPR Certified 2024
- Dale Carnegie Course L-2487 August 2011 - Received Highest Award for Achievement
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