Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marvin Miller

North Port,FL

Summary

Dynamic security professional with extensive experience at Sarasota County School Board, excelling in access control systems and fostering strong relationships with administrators. Proven track record in enhancing safety protocols and implementing innovative security solutions, while demonstrating exceptional organizational skills and a commitment to customer satisfaction.

Overview

29
29
years of professional experience

Work History

Lead Locksmith

Sarasota County School Board
09.2017 - Current
  • Lead Safety & Security Lock Shop department in providing physical security standards, protocols and procedures to conform to overall Safety & Security plans for Sarasota County School Board.
  • Manage projects integrating access control to our physical security plan. Manage the completion of access control projects.
  • Conduct meetings directly with school administrators to design physical security operational needs, including participating in policy writing. Develop and cultivate relationships with administrators to assist with trainings and increase end user knowledge on physical security and safety protocols and procedures.
  • Create inventory records and accurate physical security records to help all schools maintain a uniform plan to meet their operational needs and remain within the District Security Plan.

Locksmith Technician

Sarasota County School Board
08.2010 - 01.2017
  • Perform moves and changes as requested or required for lock and key systems. Perform testing on systems using the necessary test equipment. Install and repair all types of door locks, mortise and panic devices, file cabinets and other locks.
  • Set up master keying systems for all District cost centers. Process work requests and maintain a computer database for all keys. Make keys for classrooms, storage cabinets and all School Board vehicles.
  • Work with blueprints to lay out security systems and grand master keying systems. Plan, install, monitor, troubleshoot, repair and evaluate all locksmithing-related services. Interpret and apply new technologies to upgraded equipment. Carry out assignments to completion with little or no supervision.

Owner

Manatee Lock & Key
08.2000 - 07.2010
  • Managed day-to-day business operations. Successfully increased business yearly by expanding services to modern technology including Access Control Systems, video monitoring and Fire Alarm Control Systems.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals by providing advanced security systems.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Managed and maintained accounts receivable and payable.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service. Trained customers on management of their independent security solutions.


Owner/Operator

All Pro Lock & Security, Inc.
06.2000 - 08.2000
  • Independent business venture into the security field. Managed daily business operations as sole operator.
  • Provided exceptional security services both residential and commercial clients. Corrected issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication. Consulted with customers to assess security needs and propose optimal solutions.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Locksmith

Manatee Lock & Key, Inc.
05.1996 - 06.2000
  • Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
  • Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
  • Gained expertise in working with various brands of security devices including electronic keypads, deadbolts, padlocks, safe combinations among others.
  • Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.

Education

GED -

Bayshore High School
Bradenton, FL
11-1987

Skills

  • Lock installation proficiency
  • Electronic lock programming
  • Ordering parts
  • File cabinet unlocking
  • Access control systems
  • Knowledge of current security practices & products
  • Exceptional organizational and communication skills
  • Developing and cultivating relationships with administrators
  • Well versed in current concepts and implementation of safety & security standards
  • Outstanding at coordinating operational needs while maintaining safety and security standards

Timeline

Lead Locksmith

Sarasota County School Board
09.2017 - Current

Locksmith Technician

Sarasota County School Board
08.2010 - 01.2017

Owner

Manatee Lock & Key
08.2000 - 07.2010

Owner/Operator

All Pro Lock & Security, Inc.
06.2000 - 08.2000

Locksmith

Manatee Lock & Key, Inc.
05.1996 - 06.2000

GED -

Bayshore High School