Results-oriented professional with extensive experience in the automotive industry. Skilled in contract negotiation and supplier relationship management, consistently delivering high-quality vehicles that exceed customer expectations. Aims to leverage expertise in market analysis and collaboration to drive sales and improve inventory strategies.
Work History
Car Salesperson
7 Years 5 Months
Lindsay Volkswagen of Dulles | 03.2019 - Current
Develop strong relationships with customers to enhance satisfaction and loyalty.
Conduct thorough vehicle presentations, highlighting features and benefits to drive sales.
Implement strategic upselling techniques to maximize revenue per transaction.
Effectively manage car inventory to ensure optimal stock levels are met for customer demand.
Train new sales staff on product knowledge and effective sales strategies.
Answer telephone and email inquiries from potential customers.
Negotiate purchase prices and explain sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
Deliver high-quality service by addressing customer concerns promptly and professionally.
Used Car Buyer
2 Years 10 Months
Lindsay Volkswagen of Dulles | 04.2023 - 02.2026
Negotiated purchase agreements with sellers to secure favorable pricing and terms.
Analyzed used car market trends to inform purchasing decisions and optimize inventory.
Developed relationships with wholesalers and individual sellers to expand sourcing network.
Collaborated with sales team to align inventory selections with customer demand and market preferences.
Contributed to a positive workplace culture by actively participating in team meetings, sharing insights about market trends, and offering support where needed.
Managed and maintained purchase orders and invoices.
Enhanced dealer reputation by consistently acquiring reliable used cars that exceeded buyer expectations after purchase.
Car Lot Attendant
4 Months
Enterprise Rent-A-Car | 10.2018 - 02.2019
Organized vehicle inventory to ensure optimal placement and accessibility.
Conducted thorough inspections of vehicles for cleanliness and mechanical issues.
Coordinated vehicle check-in/out processes to enhance operational efficiency.
Enhanced dealership appearance by regularly washing and detailing cars, contributing to a professional environment.
Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
Server
1 Year 2 Months
Chuy's Tex-Mex Restaurant | 08.2017 - 10.2018
Delivered exceptional customer service in high-volume dining environment.
Managed multi-table service, ensuring timely food and beverage delivery.
Trained new servers on menu knowledge and restaurant procedures.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma
Potomac Falls High School | Sterling, VA | 06-2017
Skills
Sales experience
Vehicle appraisal
Contract negotiation
Financial acumen
Self-motivated
Market analysis
Database maintenance
Customer service
Verbal and written communication
Relationship building
Goal oriented
Inventory management
Certification
Licensed Salesman - 2019-2026
Certified Used Car Buyer, Lindsay VW of Dulles - 2023-2026