Marvin Sithirajvongsa
Lowell
Summary
Developed skills in fast-paced food service environment, including high-level customer service and efficient task management. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Seeking to leverage these abilities in new field to drive positive outcomes and continuous improvement.
Overview
2
2
years of professional experience
Work History
Food Service Worker/Team Leader
Canobie Lake Park
Salem, NH
06.2021 - 11.2023
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts
- Managed resolution of customer complaints to enhance overall guest satisfaction and brand reputation.
- Delivered comprehensive training sessions for new hires to enhance their adaptation to the workplace environment.
- Conducted regular stock checks to ensure accurate inventory counts and reported discrepancies to management.
- Minimized food waste through proper storage practices, regular temperature monitoring, and rotation of perishable items
- Worked closely with supervisor and manager to identify areas of improvement in day-to-day operations resulting in increased productivity levels
- Managed inventory replenishment for workstations and updated food display cases with fresh selections to minimize customer wait times.
- Provided support to crew members, facilitating quick food preparation
- Trained newly hired employees on routine tasks and customer service
- Maintained proper labeling and storage of food and fresh ingredients in cooler and freezer to support quality control.
Education
High School Diploma -
Greater Lowell Technical High School
Tyngsboro, MA01-2021
Skills
- Customer service
- Time management
- Food Safety regulation
- Busser
- Team Leadership
- Adaptability
- Food preparation
- Multitasking
- Safe food handling
Timeline
Food Service Worker/Team Leader
Canobie Lake Park
06.2021 - 11.2023
High School Diploma -
Greater Lowell Technical High School