Summary
Work History
Education
Skills
Hobbies
Work Availability
Timeline
Marvin Sweet

Marvin Sweet

Colorado Springs,CO
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake

Summary

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology. 5 Decades of experience in the Repair Industry.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable with a strong ability. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker. I am Anxious to obtain The Night Shift Supervisor position with Colorado Springs Utilities and put my 50 years of experience to use meeting tight deadlines and quality expectations helping our community, It's how we are all connected.

Work History

Master Fleet Technician III Onboarding Specialist

Serco-NA, Inc
Colorado Springs, CO
08.2022 - Current
  • Oversaw and introduced applicants to Asset Works M5 Fleet Management System.
  • Planned and presented training and mentoring to new team members.
  • Created orientation checklist and reviewed with new hires.
  • Fostered collaborative culture and communication.
  • Scheduled or conducted new employee orientations.
  • Explained and defined workload prioritization as it pertains to PM, PMA, PMC, as well as scheduled unscheduled repairs.
  • Coached Technicians to inspect Units with detailed attentions on safety related repairs and DOT compliance.
  • Trained Technicians on predictive maintenance and corrective maintenance with an emphasis on recall TSB and safety bulletins.
  • Coached Technicians to search for system updates and address them with priority as to safety customer concern and manufacture recommendations.
  • I put a great emphasis on safety and how that pertains to parking, driving, lifting, road testing, backing up and performing a 360 inspection before moving a unit.
  • I assisted Technicians with setting up their desk tops with everything they needed to succeed, research sites for repairs, service information and related materials needed to succeed in there positions.
  • Defined roles that mission expectations may be realized.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Servant Leader and Analyst

Serco-NA, Inc
Colorado Springs, CO
07.2017 - Current
  • Trained to completed thorough opening, closing and shift change functions to maintain operational standards for relief as needed.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used strong issue resolution and communication skills to cultivate client relationships.
  • On Occasion I Created effective business plans to focus strategic decisions on long-term objectives.
  • Provided input on Implementing campaigns to help provide better services.
  • I often set the pace as an example to follow.

Senior ASE Master Technician III

Serco-NA, Inc
Colorado Springs, Colorado
03.2016 - Current
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Maintained certifications and completed training on systems and components.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Trained and Certified on GEOTAB installation with Winter Operations and expansive telematics systems.
  • Chrysler Stellantis WiTech 2 Factory Scan tool, diagnostic and programming trained. This is the system use on The Ram 5500 Trouble shooter trucks.
  • Proficient with all Factory and Aftermarket scan tools and communication devices and I am a fast learner with these devices.
  • Ford Star Technician currently in good standing. I generally update and maintain the IDS and VCMII used in Ford Diagnostics.
  • Trained and proficient with the GM scan tool using their Global Diagnostic tool and the MDI 2.
  • Perform Coding calibrating and initialing modules and components.
  • Understand and repair shop equipment.

Chief Executive Officer

Sweet Auto Care & Universal Services
Colorado Springs, CO
05.1995 - Current
  • Delivered speeches and attended industry conferences with the ASE Education Foundation, formerly known as NATEF, National Automotive Technicians Education Foundation.
  • Worked with local industry and vocational schools such as Doherty High School. Lead a Team with Jeep Parkhill, Automotive Class Instructor for many years at Doherty High, to Evaluate and Certify the Curriculum and standards need for ASE testing and certification day 1 after corse completion.
  • Purchase repair and donate vehicles to the homeless who reach phase 4 at The Springs Rescue Mission, phasing out they like to call this. I firmly believe there is a correct time to reach out and give a hand up. I have seen first the difference this can make in lives of our fellow citizens.
  • Conducted presentations to outside groups to drive programs, policies and company objectives.
  • Consult with other employers and train employees in person onsite when needed. I enjoy this and my fees are modest.

Education

Associate of Applied Science - Industrial Electronics & Robotics

National Radio Institute , Washington, DC
04.1983
  • Industrial Electronics & Robotics gave me an idea back 1983 of what I wanted to do, but factory work just wan't for me. Auto and Truck repair worked out well.

High School Diploma -

Morristown High School , Morristown, IN
05.1976

Skills

  • Performance Appraisal
  • New Hire Orientation
  • Business Correspondence Writing
  • Data Analysis
  • Networking and Partnership Development
  • Training Development
  • Training Development and Execution
  • Analytical and Critical Thinking
  • Relationship Building
  • Complex Problem Solving
  • New Hire Onboarding
  • Training and Mentoring
  • Microsoft Office
  • Policies Implementation
  • Procedure Compliance
  • Talent Management
  • Retention Program Development
  • Decision-Making
  • Team Building
  • Willingness to Learn
  • Operational leadership
  • Policy development and optimization
  • Organizational leadership
  • Consulting

Hobbies

  • I have decades of experience but I'm most proud of my children and grand children. They keep me young. I love to Ski and snowboard. You can find me in Telluride each February with my children and grand children skiing and snowboarding for a week many times.
  • I love to hike and I have Jike Pike Peak, Mt Sneffles, Mt Shavano, Mt Huron, and most recently Uncompahgre Peak in early July.
  • I enjoy good company, card games and some great food with friends inside a nice Air B N B on a snowy vacation.
  • I like to travel anywhere and see new things.
  • I hope I get to know the folks at Colorado Springs Utilizes and become a part of the family.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Master Fleet Technician III Onboarding Specialist - Serco-NA, Inc
08.2022 - Current
Servant Leader and Analyst - Serco-NA, Inc
07.2017 - Current
Senior ASE Master Technician III - Serco-NA, Inc
03.2016 - Current
Chief Executive Officer - Sweet Auto Care & Universal Services
05.1995 - Current
National Radio Institute - Associate of Applied Science, Industrial Electronics & Robotics
Morristown High School - High School Diploma,

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Marvin Sweet