Marvina Ibrahim
DOWNEY,CA
Summary
Experienced Pharmacy Clerk dedicated to delivering exceptional customer service and increasing customer retention. Demonstrated high productivity and efficiency in task completion. Skilled in customer service, prescription processing, and inventory management, with strong communication, teamwork, and adaptability abilities.
Overview
8
8
years of professional experience
Work History
Pharmacy Clerk
Hot Springs Pharmacy
Desert Hot Springs, CA
06.2023 - Current
- Maintained pharmacy inventory, including ordering and stocking supplies.
- Entered patient data into computer system to maintain accurate records.
- Processed payments from customers using cash registers or other electronic systems.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
- Checked expiration dates on prescription drugs to ensure potency.
- Communicated with insurance companies for billing purposes.
- Greeted customers to determine wants or needs.
Food Bank Volunteer
Christ the Good Shepard Coptic Church
Long Beach, CA
03.2017 - Current
- Assist in preparing and distributing food and essential supplies to homeless individuals.
- Help organize and sort donations, ensuring items are ready for distribution.
- Engage with people in a compassionate and respectful manner, offering a welcoming environment.
- Maintain cleanliness and organization in food storage areas and workspaces.
- Collaborate with other volunteers and staff to ensure the smooth operation of food bank services, including set-up and clean-up after distribution events.
Courtesy Clerk
Stater Brothers Markets
Downey, CA
08.2020 - 07.2022
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
Associate of Science For Transfer - Biology
Cerritos College
Norwalk, CABachelor of Science - Biology
California State University - Long Beach
Long Beach, CASkills
- Inventory counting
- Ordering and stocking medications
- Processing payments
- Resolving customer issues
- Cash Handling Accuracy
- Active Listening
- Community Outreach
- New Volunteer Training
- Community organization
- Relationship Building
Languages
Arabic
Professional
Accomplishments
- Chemistry Student of the Year Award
- Stauffer Foundation Scholar for Excellence
- California State University, Long Beach President's List
References
References available upon request.
Timeline
Pharmacy Clerk
Hot Springs Pharmacy
06.2023 - Current
Courtesy Clerk
Stater Brothers Markets
08.2020 - 07.2022
Food Bank Volunteer
Christ the Good Shepard Coptic Church
03.2017 - Current
Associate of Science For Transfer - Biology
Cerritos College
Bachelor of Science - Biology
California State University - Long Beach
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