Driven and Dedicated Registered Nurse seeking to apply advanced critical thinking skills and provide exceptional patient care while continuing to grow as a health care professional.
Overview
6
6
years of professional experience
Work History
Call Center Representative
Malcolm X College
12.2021 - Current
Navigates the city college website and maintain up to date on programs to provide students with accurate information
Assist students with the application process and communicate with staff and faculty to guide students to the appropriate department
Managed high call volumes while providing exceptional customer support and answering students' inquiries.
Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Nurse Extern
West suburban medical center
05.2024 - 08.2024
Perform routine and basic patient care procedures under the supervision of a registered nurse
Transported equipment and materials
Made rounds and answer call lights
Clean equipment
Prepare patients for meals and assist as needed
Give report during shift change
Participated in weekly training sessions to stay updated on procedures and policy protocols
Use critical thinking skills on emergency situations and collaborate with interdisciplinary teams
Community outreach specialist
Employment & Employer services
01.2019 - 06.2020
Responsible for marketing FamilyWorks services and outreaching clients for specific services and projects
Provides referral services to non-targeted clients that request services
Assists program manager and work in collaboration with staff