Marwa Azizi
jacksonville
Summary
Highly trained and experienced customer support professional with proven experience in putting expertise to practice, having outstanding communication skills to interact clients.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Publix Pharmacy
01.2021 - 01.2023
- Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist
- Contributes to team effort by accomplishing related results as needed
- Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
- Responsible for safeguarding sensitive data and security credentials, including HIPPA
- Answer prior authorization inquiry calls or/and faxes as well as research and resolve formulary and benefit issues
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Health Science -
University of North Florida
01.2024
Skills
- Interpersonal Skill
- Customer Assistance
- Microsoft Excel
- Insurance billing
- Medication dispensing
- Drug safety
- Healthcare regulations
- Patient confidentiality
- Prescription filling
- Insurance verification
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Pharmaceutical calculations
- Workflow optimization
- Team collaboration
Certification
- Registered Pharmacy Technician - State Boards of Pharmacy.
Languages
Persian
Native or Bilingual
Timeline
Pharmacy Technician
Publix Pharmacy
01.2021 - 01.2023
- Registered Pharmacy Technician - State Boards of Pharmacy.
Bachelor of Health Science -
University of North Florida
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