Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marwa Lodin

Fremont,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in many different industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Banker

US Bank
Fremont, CA
11.2017 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Balanced teller drawers and ATM cash.

Sales Professional

OLIVER PEOPLES
Santa Clara, Ca
08.2019 - 07.2021
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.

Wardrobe Stylist

Bloomingdales KAREN MILLEN/BCBG MAXAZRIA
Stanford, CA
11.2015 - 11.2017
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Clerk Cashier

Safeway
Newark, CA
05.2015 - 11.2015
  • Performed well in a fast working and learning environment.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Pharmacy Technician

Walgreens Pharmacy
San Jose, CA
02.2015 - 07.2015
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Sales Associate

American Eagle
Santa Clara, CA
11.2014 - 02.2015
  • Required to meet a specific deadline by the end of the shift.
  • Worked on cashier, fitting room, floor, and greeter..
  • Prepared merchandise for sales floor by pricing or tagging.

Medical Assistant

E.P. Reyes Dental Office
Union City, CA
02.2014 - 06.2014
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Sales Associate

Target
Fremont, CA
10.2013 - 02.2014
  • Provide support to sales team, ensuring all sales and services objectives were met.
  • Processed product returns and assisted customers with other selections.

Education

Bachelor of Science - Business Administration

San Francisco State University
San Francisco, CA
05.2022

Associate of Arts - Liberal Arts And General Studies

Mission College
Santa Clara, CA
05.2020

Certificate - Medical Assisting

Mission Valley ROC/P
Fremont, CA

Certificate - Pharmacy Technology

Mission Valley ROC/P
Fremont, CA

Skills

  • Python
  • C
  • SQL
  • Firewalls
  • Data Entry
  • Data Security/Cyber Security
  • Database Management
  • Firewalls
  • Network infrastructure administration
  • MS Office/Access/Quickbooks
  • 10 Years of Customer Service Experience

Timeline

Sales Professional

OLIVER PEOPLES
08.2019 - 07.2021

Banker

US Bank
11.2017 - Current

Wardrobe Stylist

Bloomingdales KAREN MILLEN/BCBG MAXAZRIA
11.2015 - 11.2017

Clerk Cashier

Safeway
05.2015 - 11.2015

Pharmacy Technician

Walgreens Pharmacy
02.2015 - 07.2015

Sales Associate

American Eagle
11.2014 - 02.2015

Medical Assistant

E.P. Reyes Dental Office
02.2014 - 06.2014

Sales Associate

Target
10.2013 - 02.2014

Bachelor of Science - Business Administration

San Francisco State University

Associate of Arts - Liberal Arts And General Studies

Mission College

Certificate - Medical Assisting

Mission Valley ROC/P

Certificate - Pharmacy Technology

Mission Valley ROC/P

Similar Profiles

CREATE PROFILE
Marwa Lodin