Cashier Team Lead
Sesame Donuts
2024 - 2025
- Led cashier team in providing exceptional customer service and efficient transaction processing.
- Trained new cashiers on operational procedures and point-of-sale systems.
- Monitored cash register accuracy and resolved discrepancies promptly.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Ensured compliance with health and safety regulations throughout the store operations.
- Provided feedback to management on team performance and customer satisfaction trends.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Motivated customers to increase purchases by showcasing ongoing promotions.