Summary
Overview
Work History
Education
Skills
Timeline
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Marwo A Gulaid

Oakland,CA

Summary

A recent graduate who is a Proactive, Results-focused professional with strengths in Customer Service, Management and Teaching. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.

Overview

10
10
years of professional experience

Work History

Special Education Paraprofessional

Maxim Healthcare
11.2021 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

Teacher's Assistant

West Lake Middle School
08.2019 - 10.2021
  • Helped students with awareness in identity and community spaces
  • Worked to improve student's reading and writing skills. Also taught them science and mathematics while introduced them to career paths where they could apply these skills.
  • Graded assignments and reported individual progress to teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.

Head Cashier

Home Depot
08.2015 - 07.2019
  • Assisted management with developing employee improvement strategies to encourage exceptional performance from all staff.
  • Kept store operations efficient and tasks current, by carrying out daily store opening, closing, and shift change actions in full.
  • Trained and mentored new cashiers, helping to maximize performance with newer staff.
  • Led cashiers and associates in providing thoughtful customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Assistant Manager

Metro PCS
12.2013 - 08.2015
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Education

High School Diploma -

Bay Area Technology School
Oakland, CA
5 2013

Bachelor of Arts - History

San Francisco State University
San Francisco, CA
4 2019

Master of Science - Public Health

Touro University Worldwide
Los Alamitos, CA
11 2021

Skills

  • Teaching, tutoring and counseling
  • Creative lesson plan development
  • Flexible and adaptive
  • Issue and conflict resolution
  • Leadership
  • Bi-Lingual: Somali and English
  • Skills Strategies
  • IEP Compliance

Timeline

Special Education Paraprofessional

Maxim Healthcare
11.2021 - Current

Teacher's Assistant

West Lake Middle School
08.2019 - 10.2021

Head Cashier

Home Depot
08.2015 - 07.2019

Assistant Manager

Metro PCS
12.2013 - 08.2015

High School Diploma -

Bay Area Technology School

Bachelor of Arts - History

San Francisco State University

Master of Science - Public Health

Touro University Worldwide

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Marwo A Gulaid