Mary Adams
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention, substance abuse support, community connections, to help individuals navigate through traumatic experiences.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Mental Health Counselor
Children's Hospital of the King's Daughters
Norfolk, VA
07.2025 - Current
- Provided individual and family counseling sessions to support children's mental health needs, in times of crisis.
- Assisted in developing referrals and safety plans in collaboration with patient and caregivers.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Conducted initial assessments and utilization of screening tools to identify patient symptoms and establish care strategies.
- Implemented evidence-based therapeutic techniques to promote emotional well-being.
- Engaged families in therapy sessions to enhance communication and support systems.
- Documented patient progress and updated records in compliance with hospital protocols.
- Liaised with external resources to facilitate comprehensive care for patients in need.
Serve Boldly Leader
Waters Edge Ministries
Milwaukee, WI
05.2025 - 07.2026
- Delivered exceptional customer service, ensuring youth and adult participants were satisfied and fostering positive community service experiences.
- Managed multiple tasks efficiently, prioritizing tasks to enhance service participation.
- Collaborated with staff and adult group leaders to communicate special requests, restrictions, modifications, and other immediate needs effectively.
- Trained new summer staff on service protocols, and operational procedures to maintain consistency.
- Implemented feedback mechanisms for continuous improvement in service quality and interactions.
- Assisted in inventory management by tracking stock levels and reporting discrepancies to ensure availability.
- Resolved participant complaints promptly, utilizing problem-solving skills to turn challenges into positive outcomes.
Substance Abuse Therapist
Kinai'Eha
Honolulu, HI
03.2023 - 05.2025
- Developed individualized treatment plans addressing clients' unique needs and circumstances.
- Facilitated group therapy sessions fostering open dialogue and peer support among participants.
- Conducted comprehensive assessments to evaluate clients' substance use history and mental health status.
- Collaborated with multidisciplinary teams to coordinate care and optimize client outcomes.
- Analyzed program effectiveness, recommending adjustments to improve therapeutic approaches and client engagement.
- Developed strong rapport with clients, fostering trust and open communication throughout the therapeutic process.
Crisis Counselor Supervisor
The Trevor Project Inc
Honolulu, HI
02.2023 - 04.2025
- Provided immediate emotional support to individuals in crisis through active listening and empathetic engagement.
- Developed personalized coping strategies for clients and crisis counselors, enhancing their emotional resilience and crisis management skills.
- Collaborated with mental health professionals to ensure comprehensive care and resource accessibility for clients.
- Conducted risk assessments to identify immediate safety concerns and facilitate appropriate interventions.
- Facilitated training sessions for new counselors, promoting effective crisis intervention techniques and best practices.
- Analyzed client feedback to refine counseling approaches, improving service delivery and client satisfaction.
- Led initiatives focused on community education regarding mental health issues, fostering a supportive environment for LGBTQ+ youth.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Fostered a supportive environment for both colleagues and clients alike, promoting open communication channels between team members during high-stress situations.
- Established strong professional relationships with community partners, ensuring seamless referrals and access to appropriate resources for clients in need.
Victims of Criminal Activity Counselor
RYSE
Kailua, HI
11.2021 - 02.2023
- Facilitated engaging recreational activities for diverse youth groups, promoting personal development and teamwork.
- Developed and implemented program schedules, ensuring alignment with organizational goals and participant interests.
- Trained and mentored junior counselors in best practices for youth engagement and safety protocols.
- Collaborated with community partners to expand resources and opportunities for program participants.
- Led workshops focusing on conflict resolution and social skills, fostering a positive environment among participants.
- Advocated for youth needs by actively participating in strategic planning meetings with leadership team members.
Case Manager Coordinator
US Vets
Kapolei, HI
08.2020 - 11.2021
- Coordinated comprehensive care plans for veterans, ensuring access to necessary services and resources.
- Developed strong relationships with community partners to enhance support networks for clients.
- Implemented streamlined processes to improve efficiency in service delivery and client follow-ups.
- Advocated for clients' rights, effectively navigating complex systems to secure appropriate benefits and services.
- Conducted thorough assessments to identify individual needs, facilitating tailored support interventions.
- Monitored progress of clients through regular check-ins, adjusting care plans as needed based on feedback and outcomes.
Case Manager Specialist
Mental Health Cooperative
Nashville, TN
07.2020 - 07.2021
- Coordinated care plans to address individual client needs and promote recovery.
- Conducted comprehensive assessments to evaluate mental health status and treatment efficacy.
- Collaborated with multidisciplinary teams to develop integrated support strategies for clients.
- Facilitated group therapy sessions, enhancing peer support and community engagement.
- Monitored client progress, adjusting interventions based on ongoing evaluations and feedback.
- Implemented evidence-based practices to improve service delivery and client outcomes.
- Led initiatives to streamline case management processes, increasing efficiency and responsiveness to client needs.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
Education
Master of Arts - Christian Ministries
Lutheran Theological Southern Seminary
Lenior Rhyne Univeristy05-2026
Master of Science - Substance Abuse And Addictions Counseling
Grand Canyon University
Phoenix, AZ11-2022
Bachelor of Arts - Criminal Justice
The University of Alabama
Tuscaloosa, AL05-2014
Skills
- Building rapport
- Individual counseling
- Microsoft, Windows, Mac/Apple Proficient
- Suicide prevention
- Multicultural competence
- Expertise in crisis intervention techniques
- Therapeutic interventions
- Patient advocacy
- Community resources
- Care coordination
- Cultural sensitivity
- Substance abuse support
- Motivational interviewing
- Referral coordination
- Grief counseling
- Emergency Response
- Aftercare follow up
Certification
TF-CBT
CPI
CSAC
CPR/First Aid/AED
Timeline
Mental Health Counselor
Children's Hospital of the King's Daughters
07.2025 - Current
Serve Boldly Leader
Waters Edge Ministries
05.2025 - 07.2026
Substance Abuse Therapist
Kinai'Eha
03.2023 - 05.2025
Crisis Counselor Supervisor
The Trevor Project Inc
02.2023 - 04.2025
Victims of Criminal Activity Counselor
RYSE
11.2021 - 02.2023
Case Manager Coordinator
US Vets
08.2020 - 11.2021
Case Manager Specialist
Mental Health Cooperative
07.2020 - 07.2021
Master of Arts - Christian Ministries
Lutheran Theological Southern Seminary
Master of Science - Substance Abuse And Addictions Counseling
Grand Canyon University
Bachelor of Arts - Criminal Justice
The University of Alabama