Mary Alferes
East Falmouth,MA
Summary
*Have attended a variety of sales training program seminars
*Always "On Time"
*Solution finder for problems
*Great listener
Overview
19
19
years of professional experience
Work History
Regional Sales Manager
Novo Energy Services
06.2022 - 12.2022
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Created robust sales plans and set territory quotas.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
Server
Cape Cod Winery
04.2021 - 04.2022
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Sales Representative
The Carpet Barn
01.2004 - 04.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Expanded customer base and boosted profit within product line.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
Education
High School Diploma -
University of Massachusetts
Amherst, MASkills
- Product and Service Knowledge
- Goals and Performance
- Motivational and Inspirational
- Negotiation Expertise
- Closing Techniques
- Lead Identification and Generation
- Sales Expertise
Timeline
Regional Sales Manager
Novo Energy Services
06.2022 - 12.2022
Server
Cape Cod Winery
04.2021 - 04.2022
Sales Representative
The Carpet Barn
01.2004 - 04.2021
High School Diploma -
University of Massachusetts
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