Mary Allison
Summary
Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Helping customers have amazing experiences so they keep shopping with us.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Assistant Store Manager
Hot Topic Inc.
North Olmsted, Ohio
11.2018 - Current
Assisted in managing daily store operations and workflow.
Trained and mentored new team members on store procedures.
Implemented visual merchandising standards to enhance product presentation.
Open store, close store, handle cash and card transactions.
Make cash deposits at the end of closing shift, drop off deposits on morning shifts.
Handle returns, exchanges, web orders.
Coordinated shipment and placement of merchandise on sales floor to maintain timely availability for customers.
Maintained cleanliness and organization of store environment, enhancing overall customer experience.
Answer phone calls and answer customer questions.
Education
High School Diploma -
Ohio Connections Academy
Cleveland, OH 08.2016 - 05.2020
Skills
- Inventory management
- Merchandising
- Visual merchandising
- Shipment organization
- Returns/exchanges
- Web orders for customers
- Cash handling
- Item matching
- Employee training
- Team building
- Making sure store is clean for the next day
- Answering customer questions
- Email correspondence
- Workplace positivity
Timeline
Assistant Store Manager
Hot Topic Inc.
11.2018 - Current
High School Diploma -
Ohio Connections Academy
08.2016 - 05.2020