Mary Arias
Union City,NJ
Summary
Dynamic customer service professional with a proven track record at Bars&co, adept at fostering relationships and enhancing customer loyalty. Recognized for exceptional communication and problem-solving skills, I consistently boosted sales through effective engagement and collaboration. My adaptability and organizational abilities ensure efficient operations and high patient satisfaction in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
Custumer Services
Bars&co
09.2021 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Salesperson
Self-employeed
04.2015 - 06.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Medical Driver
Catholic Community Services
03.2008 - 05.2012
- Collaborated with schedulers to optimize daily routes, resulting in a reduction of unnecessary overtime hours.
- Supported continuous process improvement efforts by providing feedback on current procedures based on firsthand experience transporting patients.
- Increased overall team performance through effective communication and collaboration with fellow drivers and dispatchers.
- Provided exceptional customer service, addressing any concerns or special needs of patients while in transit.
- Ensured patient safety by adhering to all traffic laws and company policies during transit.
- Streamlined transportation coordination with medical staff, resulting in improved efficiency of patient pickups and dropoffs.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Stayed up-to-date on advancements in industry standards related to patient care during transport.
- Developed strong rapport with regular clients leading to increased trust between driver-patient relationships.
- Expanded knowledge of local roadways, enabling faster transportation times even during peak traffic hours.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Earned and maintained necessary certifications.
- Enhanced patient comfort during transport by maintaining a clean and well-organized vehicle.
- Improved patient satisfaction by providing timely and efficient transportation services to medical appointments.
- Assisted in training new hires, sharing best practices for safe and efficient patient transportation.
- Reduced missed appointments by effectively communicating with patients and medical facilities regarding schedules and changes.
Education
Associate of Arts - Human Resources Development
Hudson County Community College
Jersey City, NJSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Excellent communication
- Organization and time management
- Organizational skills
- Calm under pressure
Languages
Spanish
Native or Bilingual
Timeline
Custumer Services
Bars&co
09.2021 - Current
Salesperson
Self-employeed
04.2015 - 06.2022
Medical Driver
Catholic Community Services
03.2008 - 05.2012
Associate of Arts - Human Resources Development
Hudson County Community College
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