Customer Service RepresentativeFront Desk ReceptionistReceptionist
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Clarksville, TN
Open to relocation:
No
1
Language
1
Certification
8
years of professional experience
I am a loyal, dedicated, quick learning employee who puts all of myself into my work. My career path may specialize in childcare, but I am a jack of all trades. Put me where I'm needed and all your worries will disappear. My customer service is second to none and back in the day my drive through customers gave me the nickname "sunshine". My most memorable drive through moment was being told my voice sounds like, and I quote, "A bowl full of golden unicorn cereal." When you hire me you don't just get a new employee, you gain an automatic morale booster. Thank you for your time and consideration.
Work History
Hostess
1 Month
The Riverboat Restaurant and Bar | 06.2020 - 07.2020
Greeted and seated guests promptly, ensuring positive first impressions.
Managed reservations and waitlists efficiently, optimizing seating arrangements.
Communicated daily specials and menu offerings to enhance guest experience.
Collaborated with kitchen staff to coordinate timely service during peak hours.
Maintained cleanliness and organization of dining area for optimal guest comfort.
Resolved guest inquiries and concerns effectively, fostering customer satisfaction.
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lead Teacher, Toddler Room
7 Months
Sango Learning Center | 01.2026 - Current
Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Actively encouraged children to develop their communication, problem-solving and social skills.
Instructed children in health and personal habits, such as eating, resting, and toileting.
Implemented curriculum to enhance classes with learning-focused activities.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Guided students to develop social, emotional and physical skills.
Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Implemented age-appropriate curricula to meet needs of young learners.
Utilized creative teaching strategies to engage students in classroom.
Assessed student progress and provided feedback on educational development.
Modeled positive behavior and communication skills for students.
Lead Teacher, Toddler Room
1 Year 2 Months
The Giving Tree Childcare Center Inc. | 09.2024 - 11.2025
Fostered independence among toddlers by guiding them through self-help tasks such as dressing themselves or cleaning up after snack time.
Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
Maintained detailed records of each child''s developmental milestones, using this information to plan future lessons and provide personalized support.
Promoted social-emotional learning by facilitating group activities that encouraged teamwork and cooperation.
Partnered with parents in addressing challenging behaviors, developing effective strategies for improvement.
Provided daily care routines such as diaper changes, mealtime assistance, and nap supervision, ensuring the well-being of each child in the Toddler Room.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Engaged with children on individual basis to build positive relationships and promote learning.
Lead Teacher, Toddler Room
8 Months
The Youth Academy - Sango | 12.2023 - 08.2024
Developed and implemented engaging lesson plans tailored to toddler developmental milestones.
Fostered a nurturing environment that encouraged curiosity and social interaction among toddlers.
Collaborated with parents to provide updates on child progress and address individual needs.
Supervised classroom activities, ensuring safety and adherence to educational standards.
Mentored junior staff in classroom management techniques and instructional strategies.
Evaluated children's growth through observational assessments and adjusted curricula accordingly.
Integrated sensory play materials to enhance cognitive development and fine motor skills.
Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
Certified Swing Manager
5 Years 4 Months
McDonald's | 08.2018 - 12.2023
Assisted in managing operations in a high-pressure environment with composure. Recorded daily inventory waste counts and register totals. Processed occasional bank slips accurately.
Assisted in rearranging crew schedules during shift challenges. Acquired five years of experience in cashiering roles. Served three years as a Crew trainer and two years as a manager. Transitioned from this position due to relocation from Kentucky.
Education
High School Diploma
South Warren High School | Bowling Green, KY | 06-2018
I have also taken online childcare classes. I completed a few college choir classes as well, but ultimately decided against going full time due to financial difficulties.