Mary Beach
Gilbert,AZ
Summary
Dynamic Teleserve Supervisor with expertise in training, staff management, and community initiatives. Proven track record in enhancing team effectiveness and ensuring compliance with safety standards.
Overview
37
37
years of professional experience
Work History
Teleserve Supervisor
Town of Gilbert Police Department
2021.12 - Current
- Supervised daily operations, ensuring compliance with departmental policies and procedures.
- Trained and mentored new staff on law enforcement protocols and best practices.
- Coordinated scheduling and deployment of personnel for community policing initiatives.
- Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
- Approve reports and assignments.
Teleserve Officer
Town of Gilbert Police Department
2018.07 - 2021.12
- Conducted thorough investigations to ensure adherence to legal protocols and community safety standards.
- Answer calls into the Police Department concerning prisoners or other police matters.
- Notarize documents for the public and officers.
- Assist citizens with inquiries and other criminal activities. Educated them on possible scams.
Police Officer
City of Tempe
1989.01 - 2016.01
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of crimes and accidents, gathering evidence efficiently.
- Collaborated with community organizations to enhance public relations and crime prevention efforts.
- Provided training and mentorship to junior officers on procedures and best practices.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Education
Bachelor of Science - Justice Studies
Arizona State University
Tempe, AZ1986-12
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Active Listener
- Safety and Security
Timeline
Teleserve Supervisor
Town of Gilbert Police Department
2021.12 - Current
Teleserve Officer
Town of Gilbert Police Department
2018.07 - 2021.12
Police Officer
City of Tempe
1989.01 - 2016.01
Bachelor of Science - Justice Studies
Arizona State University