Mary Bradley
Charleston,SC
Summary
Dedicated life-long learner with skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated stress environments.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Publix
Charleston , SC
07.2023 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Housekeeper
University of North Carolina at Asheville
Asheville , NC
08.2021 - 05.2022
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Followed safety procedures when handling hazardous materials.
Education
Some College (No Degree) - Information Technology
University of North Carolina At Asheville
Asheville, NCSome College (No Degree) - Science Education
Trident Technical College
Charleston, SCSkills
- Inbound and Outbound Calling
- Account updating
- Report Generation
- Paperwork Processing
- Product Knowledge
- Information Security
- Critical Thinking
- Professional demeanor
- Conflict Resolution
- Prioritization
- Medical terminology knowledge
Timeline
Customer Service Representative
Publix
07.2023 - Current
Housekeeper
University of North Carolina at Asheville
08.2021 - 05.2022
Some College (No Degree) - Information Technology
University of North Carolina At Asheville
Some College (No Degree) - Science Education
Trident Technical College