Summary
Overview
Work History
Education
Skills
Timeline
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Mary Brooks

Higginsville,MO

Summary

Professional and driven on-site representative with solid experience in managing client relationships and overseeing project execution. Strong focus on team collaboration, ensuring timely and effective results. Known for adaptability, problem-solving skills, and excellent communication. Proficient in coordinating logistics, resolving conflicts, and maintaining high standards. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Onsite Representative

Grainger Industrial Supply
Kansas City, MO
07.2024 - Current
  • Expedited issue resolution by effectively liaising between clients, contractors, and company management.
  • Improved overall project success by providing expert advice and maintaining clear communication channels.
  • Optimized client relationships by providing exceptional service, anticipating needs, and responding to concerns promptly.

Logistics Specialist

Grainger Distribution Center
Independence, MO
03.2023 - 07.2024
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
  • Assisted with quality control audits.
  • Coordinated incoming and outgoing shipments to maintain schedules.

Inventory Control Specialist

Grainger
Independence, Missouri
06.2022 - 03.2023
  • Organized and processed damaged goods according to vendor and Grainger's procedures.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Coordinated logistics for inventory movement between locations.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.

Distribution Center Associate

Grainger
Kansas City, MO
08.2021 - 06.2022
  • Verified accuracy of picked items by comparing them against pick list.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Fulfilled orders quickly to accomplish challenging daily objectives.

Administrative Coordinator

Cargo Largo
07.2016 - 08.2021
  • Examined incoming and outgoing shipments, rejected damaged items, and appropriately recorded any discrepancies.
  • Used hand-held devices and computers to record and monitor inventory levels, and completed audits to uncover and address inaccuracies.
  • Executed inventory control procedures to ensure accuracy of collections.
  • Monitored surveillance cameras to detect suspicious activity.

Support Manager

Walmart
10.2014 - 07.2016
  • Assessed and increased quality of service by monitoring employee and customer interactions.
  • Maximized coverage during key hours by preparing effective schedules.
  • Utilized strategic and forward-thinking business techniques to maximize turnover.

Education

No Degree - Medical

DeVry University
Online
01-2026

High School Diploma - student

Richmond R-16
Richmond, MO, United States
2001

Skills

  • Strong leadership
  • Performance improvement
  • Performance tracking
  • Sales reporting
  • Customer relations
  • Market research

Timeline

Onsite Representative

Grainger Industrial Supply
07.2024 - Current

Logistics Specialist

Grainger Distribution Center
03.2023 - 07.2024

Inventory Control Specialist

Grainger
06.2022 - 03.2023

Distribution Center Associate

Grainger
08.2021 - 06.2022

Administrative Coordinator

Cargo Largo
07.2016 - 08.2021

Support Manager

Walmart
10.2014 - 07.2016

No Degree - Medical

DeVry University

High School Diploma - student

Richmond R-16

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Mary Brooks