Mary Brown
Alamogordo,NM
Summary
A position in the hospitality industry, with an emphasis on food and drink preparation.
Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired over 20 years of industry experience. Committed to contributing to dynamic bakery team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Deli/Bakery Sales Clerk
MDBS
Holloman Air Force Base, NM
09.2017 - Current
- Provided exceptional customer service, assisting with product selection and addressing inquiries.
- Maintained cleanliness and organization of bakery displays to enhance shopping experience.
- Monitored product freshness, ensuring quality standards met for baked goods on display.
- Assisted customers with special orders, resulting in higher overall satisfaction rates.
- Ensured compliance with food safety regulations by properly handling perishable items during stocking activities.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Measured and mixed ingredients accurately to assist in baking process.
- Engaged in friendly conversation with customer to better uncover individual needs.
Care Giver
Self employed
Gillette, WY
12.2014 - 03.2017
- Continuous on-call and scheduled home healthcare (supplemented by professional respite services) including transportation, basic medical and personal care.
- Monitored client health status and reported changes or concerns promptly to relevant parties.
- Trained family members in caregiving techniques to promote independence among clients at home.
Care Giver
Home healthcare
Gillette, WY
12.2014 - 03.2017
- (Severely disabled young adult stepson with cerebral palsy and seizure disorder)
- Continuous on-call and scheduled home healthcare (supplemented by professional respite services) including transportation, basic medical and personal care.
Dietary Assistant
John C Lincoln Hospital Deer Vally
Phoenix, AZ
04.2012 - 09.2014
- Prepared and served meals to patients, ensuring adherence to dietary restrictions and preferences.
- Maintained cleanliness of food service areas, adhering to health and safety regulations.
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Complied with all federal and state regulations regarding food safety and waste disposal.
Diet Representative
John C. Lincoln Hospital
Deer Valley, AZ
04.2012 - 09.2014
- Filled patient's medically-required dietary needs utilizing computerized order system in alignment with quality control standards and customer service. Limited food prep.
Bakery Clerk
Safeway
Phoenix, AZ
06.2001 - 04.2012
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained cleanliness and organization of bakery display cases to ensure product appeal.
- Trained new staff on bakery procedures and customer service standards, fostering a knowledgeable team environment.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
High School Diploma - general study
Grants High School
Grants, NMSkills
- Excellent customer service
- Goal oriented
- Reliability and punctuality
- Food safety awareness
- Punctual and reliable
- Team collaboration
- Food handling safety
- Teamwork and collaboration
Certification
- Nurse's assistant
- Certified in Office and Health Occupatio
- Certified food handler (current)
Timeline
Deli/Bakery Sales Clerk
MDBS
09.2017 - Current
Care Giver
Self employed
12.2014 - 03.2017
Care Giver
Home healthcare
12.2014 - 03.2017
Dietary Assistant
John C Lincoln Hospital Deer Vally
04.2012 - 09.2014
Diet Representative
John C. Lincoln Hospital
04.2012 - 09.2014
Bakery Clerk
Safeway
06.2001 - 04.2012
High School Diploma - general study
Grants High School