Mary Kate Brown
San Antonio,TX
Summary
Program and operations leader who has built and improved services for behavioral health, workforce, and community programs. Launched a revenue-generating training institute, supervised multidisciplinary teams, strengthened performance metrics, and managed compliance, reporting, and stakeholder partnerships to support program growth and client outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Community Supervision Officer
Bexar County Probation Department
San Antonio, Texas
07.2026 - Current
- Reviewed court orders, intake records, and supervision conditions to guide case management.
- Assisted in supervising probationers by implementing Bexar County Probation Department community supervision plans.
- Coordinated access to counseling, treatment, and support services for clients to enhance their rehabilitation.
- Cultivated strong client relationships through regular communication to address individual needs.
- Kept case notes accurate and maintained secure confidential client files.
Peer Specialist Supervisor
Unity Recovery
06.2025 - 04.2026
- Supervised and coached multidisciplinary staff in a fast-paced behavioral health environment, ensuring quality service delivery and achievement of program goals.
- Led hiring, onboarding, training, scheduling, and performance evaluations to enhance staff development and service quality.
- Established performance metrics and accountability measures, enhancing team effectiveness and improving client outcomes.
- Collaborated with executive leadership to identify service gaps and implement program improvements.
- Monitored compliance with organizational policies, documentation standards, and funding requirements.
- Facilitated partnerships with community organizations, service providers, and stakeholders to strengthen participant support systems.
- Supported strategic planning and organizational growth through program evaluation and informed decision-making.
Training Institute Program Manager
Rise Recovery
11.2022 - 06.2025
- Created and launched a Training Institute that generated more than $21,000 in revenue during its first year.
- Designed, implemented, and managed workforce development and training programs serving behavioral health professionals and peer support specialists.
- Developed curriculum, training systems, operational procedures, and quality improvement processes that enhanced program growth and ensured sustainability.
- Led training teams, facilitators, interns, and volunteers while overseeing scheduling, logistics, and program delivery.
- Monitored program outcomes, participant engagement, and performance metrics to identify areas for continuous improvement.
- Managed relationships with state agencies, nonprofit organizations, educational institutions, and community partners to strengthen program collaboration and support.
- Prepared reports, presentations, and program evaluations for leadership and external partners.
- Presented at national conferences on peer workforce development, recovery support services, and program innovation.
Recovery Support Peer Specialist (Youth Services)
Rise Recovery
06.2018 - 11.2022
- Mentored, coached, and provided case management support to adolescents and families navigating behavioral health and recovery challenges, fostering resilience and growth.
- Facilitated individual and group programs on goal setting, life skills development, education, and recovery support, enhancing participants' coping strategies and self-efficacy.
- Developed individualized service plans and monitored participant progress toward educational, behavioral, and personal goals, ensuring tailored support and accountability.
- Collaborated with schools, treatment providers, community organizations, and families to improve participant outcomes.
- Conducted outreach, resource coordination, crisis intervention, and referral services.
- Supported program development initiatives and community engagement activities serving youth and families.
- Maintained accurate documentation and compliance with organizational and regulatory requirements.
Education
Bachelor of Arts - Psychology, Business Administration
University of Texas At San Antonio
San Antonio, TX05-2025
Skills
- Case management
- Policy compliance
- Stakeholder collaboration
- Program coordination
- Data tracking and Reporting
- Salesforce
- Microsoft Office Suite
- Excel (Level 3)
- Google Workspace
- CRM Platforms
- Virtual service delivery
- RecoveryLink
- Teams
- Zoom
- Adobe
- Jasper
- Mac systems
- AI
- Analytical thinking
- De-escalation techniques
- Confidential record keeping
- Apricot
CORE COMPETENCIES
- Executive & Strategic Leadership
- Program Development & Implementation
- Staff Supervision & Team Development
- Performance Management & Accountability
- Adult Education & Workforce Development
- Community Partnerships & Stakeholder Engagement
- Grant Implementation & Compliance
- Program Evaluation & Outcome Measurement
- Budget Oversight & Resource Management
- Data Analysis & Reporting
- Continuous Quality Improvement
- Training & Professional Development
- Public Speaking & Facilitation
- Cross-Functional Collaboration
- Trauma-Informed & Culturally Responsive Leadership
LEADERSHIP
- National presenter on peer support and community engagement
- Board Member, National Association of Alternative Peer Groups (AAPG)
- Experience mentoring peers and supporting team development
- Completed Supervisory and Management Program through San Antonio Area Foundation
Certification
- LCDC-I CHCS 2025
- PSS TCBAP 2022
- MHPS TCBAP 2023
- PRSS TCBAP 2019
- RSPS TCBAP 2021
- Youth Mental Health First Aider MHFA 2021
- C.A.L.M. Leader 2024
Timeline
Community Supervision Officer
Bexar County Probation Department
07.2026 - Current
Peer Specialist Supervisor
Unity Recovery
06.2025 - 04.2026
Training Institute Program Manager
Rise Recovery
11.2022 - 06.2025
Recovery Support Peer Specialist (Youth Services)
Rise Recovery
06.2018 - 11.2022
Bachelor of Arts - Psychology, Business Administration
University of Texas At San Antonio