Microsoft Office
Mary Burgess
Houston,TX
Summary
Experienced Processor recognized for excellence in administrative support and customer service within the financial sector. Proficient in managing complex data entry, document management, and enhancing workflow efficiency. Demonstrates exceptional attention to detail and an ability to meet tight deadlines. A reliable team player dedicated to improving operational success.
Overview
9
9
years of professional experience
Work History
Processor
Nationwide Coin and Bullion Reserve
Houston, TX
11.2015 - Current
-Ensured accurate and efficient processing of customer orders by meticulously inputting information and updating accounts.
- Enhanced order accuracy and customer satisfaction by conducting thorough final reviews in compliance with customer requirements.
- Streamlined processing and billing operations through proficient data entry and report generation, contributing to operational efficiency.
- Bolstered sales team effectiveness by efficiently handling new order requests and clarifying customer specifications.
- Processed customer payments using third-party software, including Paya, Charge Anywhere, and Shopify.
- Generated daily reports utilizing Excel and Word.
Education
High School Diploma -
University of Maryland, College Park
College Park, MDSkills
- Data Entry
- Document Review
- Customer service
- Ability to work independently
- Troubleshooting
- Adaptability
- Punctuality
- Precision in work
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Netsuite
Shopify
CRM
Paya
Charge Anywhere
Intermedia Contact Center
Interests
Learning new skills
Timeline
Processor
Nationwide Coin and Bullion Reserve
11.2015 - Current
High School Diploma -
University of Maryland, College Park
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