Summary
Work History
Education
Skills
Timeline
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Francis Hooker

Sales
Lumberton,TX

Summary

Highly motivated Gold Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and adaptable, known for fostering strong team collaboration and consistently achieving sales targets.

Work History

Senior Account Executive - Precious Metals

Universal Coin & Bullion
10.2023 - Current
  • Assist clients with investment strategies in physical gold and silver tailored to long-term wealth preservation
    and generational legacy.
  • Maintained comprehensive knowledge of market trends, industry news, and historical performance of gold as a hedge against inflation and currency risk, ensuring informed decision-making and strategic planning.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Developed new business opportunities for company growth through effective networking and client presentations.
  • Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintain strong client relationships through integrity, education-based selling, and consistent follow-up.
  • Help clients diversify outside of traditional financial markets for privacy, control, and tangible security.

Process Operator

ExxonMobil Refinery
01.2019 - 12.2021
  • Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
  • Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.
  • Maintained accurate records of production data, facilitating informed decision-making for management.
  • Inspected products and machines to maintain quality and efficiency.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Raw Materials Handler and Loading Rack Operator

Lubrizol
03.2015 - 01.2019
  • Conducted thorough quality checks on incoming shipments, identifying discrepancies or damages early in the supply chain process.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Increased productivity through effective cross-training initiatives that expanded team skill sets.
  • Ensured timely order fulfillment, coordinating with production teams to prioritize tasks.
  • Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
  • Enhanced inventory accuracy with regular cycle counting and documentation updates.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Crew Chief, Tactical Aircraft Maintenance

Air Force
04.2009 - 12.2014
  • Coordinated maintenance schedules for equipment, ensuring operational readiness at all times.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.
  • Supervised crew in daily inspections, troubleshooting, and preventive maintenance on tactical aircrafts and associated systems.
  • Cultivated culture of respect and integrity within crew, enhancing overall team performance.
  • Managed inventory of supplies to prevent shortages, maintaining consistent workflow.
  • Boosted morale with recognition programs for outstanding performance.

Education

High School Diploma -

Lumberton High School
Lumberton, TX
08.2000 - 05.2001

Bachelor of Science - Religion

Liberty University
Lynchburg, VA
01.2010 - 12.2018

Skills

Multitasking and organization

Safety and leadership development

Excellent customer service

Communication skills

Highly organized, detail-oriented, and self-motivated Troubleshooting, technical, and mechanical problem-solving

Reliable, punctual, and deadline-driven

Timeline

Senior Account Executive - Precious Metals

Universal Coin & Bullion
10.2023 - Current

Process Operator

ExxonMobil Refinery
01.2019 - 12.2021

Raw Materials Handler and Loading Rack Operator

Lubrizol
03.2015 - 01.2019

Bachelor of Science - Religion

Liberty University
01.2010 - 12.2018

Crew Chief, Tactical Aircraft Maintenance

Air Force
04.2009 - 12.2014

High School Diploma -

Lumberton High School
08.2000 - 05.2001

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Francis HookerSales