Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Mary Busby

Mary Busby

Springfield,Missouri

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Dispatcher

Pride Logistics
8400 Tanglerose Drive, Texas
04.2015 - Current
  • Direct, route and track vehicles, containers & intermodal.
  • Maintain updated and detailed records of shipments in physical and electronic database.
  • Closely monitor dispatch board to triage and prioritize over daily calls.
  • Plan, organize and track new daily duties.
  • Coordinate scheduling for optimal coverage of daily workload and adjust quickly to changing demands.
  • Receive new orders, prepare documentation and assign accordingly.
  • Process billing & invoicing for payments.

Dispatcher

K & C Logistics
Victorville, , California
05.2008 - 04.2015
  • Dispatched trucks & containers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized and managed daily incoming shipments.
  • Verified and resolved customer or shipper complaints.

Dispatcher

STS Logistics
Ozark, Missouri
06.2006 - 05.2008
  • Dispatched, routed and tracked trucks.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over daily calls.
  • Processed billing & invoicing.

Dispatcher

Riley Truck & Equipment
Laredo, Texas
12.2004 - 06.2006
  • Dispatched 5-7 trucks daily.
  • Payroll
  • Accounts Receivables
  • Accounts Payables
  • Company Errands

Education

720 College Credit Hours - Accounting And Business Management

Chillicothe Area Vo-Tech
Chillicothe, MO
05.1992

Skills

  • Problem Assessment
  • Service Coordination
  • Job Specification Review
  • Customer Request Management
  • Dispatch Recordkeeping
  • Equipment Needs Assessment
  • Client Interactions
  • Work Order Preparations
  • Work Crew Dispatch
  • Closing Tickets
  • Driver Relations
  • Fleet Dispatching

Timeline

Dispatcher

Pride Logistics
04.2015 - Current

Dispatcher

K & C Logistics
05.2008 - 04.2015

Dispatcher

STS Logistics
06.2006 - 05.2008

Dispatcher

Riley Truck & Equipment
12.2004 - 06.2006

720 College Credit Hours - Accounting And Business Management

Chillicothe Area Vo-Tech
Mary Busby