Mary Buszek
Flint,MI
Summary
Dedicated professional with strong communication skills and problem-solving abilities. Experienced in client advocacy and service coordination, ensuring effective resolution of issues and fostering positive relationships.
Overview
28
28
years of professional experience
Work History
Children's Service Specialist
MDHHS
Saginaw, Michigan
02.2025 - Current
- Provided assistance to clients navigating state health and human services programs.
- Coordinated with cross-functional teams to address client needs effectively.
- Educated clients on available resources and support within state services.
- Responded promptly to client inquiries and resolved service-related issues.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
- Maintained accurate records of client interactions and service referrals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Police Officer
Bridgeport Township Police Department
Bridgeport, Michigan
03.2021 - 02.2024
- Patrolled designated areas to ensure public safety and deter criminal activity.
- Responded to emergency calls and provided assistance at various incidents.
- Conducted traffic stops and issued citations for violations of laws.
- Investigated suspicious activities, persons, and vehicles.
- Interviewed victims, witnesses and suspects in order to collect information about crimes.
- Assisted in crime scene investigations by securing areas and collecting evidence.
- Prepared detailed reports on incidents, arrests, and other police activities.
- Collaborated with community members to build trust and address concerns.
Patrol Officer Detective Undercover Narcotics Unit
City Of Flint Police Department
Flint, Michigan
08.1998 - 05.2020
- Conducted undercover operations to gather intelligence on narcotics trafficking.
- Collaborated with local law enforcement agencies for joint investigations and drug seizures.
- Analyzed surveillance footage to identify suspects and patterns in drug-related activities.
- Conducted thorough investigations of criminal cases and gathered evidence.
- Interviewed witnesses and suspects to obtain detailed information.
- Prepared detailed reports documenting findings and evidence for court proceedings.
- Testified in court regarding evidence and findings from investigations. as an expert witness regarding narcotics cases and procedures.
- Responded to emergency calls, providing immediate assistance to those in need.
- Collaborated with local agencies to coordinate community policing initiatives.
- Prepared detailed reports on incidents, maintaining accurate records of activities.
- Engaged with community members to build trust and gather information on concerns.
Education
Bachelor of Science - Criminal Justice With A Minor in Criminology
Southern New Hampshire University
Hooksett, NH04-2021
Associate of Applied Science - Criminal Justice
Charles Stewart Mott Community College
Flint, MI04-1998
Skills
- Case management
- Crisis intervention
- Client advocacy
- Service coordination
- Program evaluation
- Community engagement
- Documentation management
Timeline
Children's Service Specialist
MDHHS
02.2025 - Current
Police Officer
Bridgeport Township Police Department
03.2021 - 02.2024
Patrol Officer Detective Undercover Narcotics Unit
City Of Flint Police Department
08.1998 - 05.2020
Bachelor of Science - Criminal Justice With A Minor in Criminology
Southern New Hampshire University
Associate of Applied Science - Criminal Justice
Charles Stewart Mott Community College