Mary C Cappuccio
Boston,MA
Summary
Experienced supervising professional with strong leadership and relationship-building skills as well as an exceptional work ethic. Excellent at juggling multiple tasks and working under pressure. Caring and compassionate individual. Passionate about creating a safe and mindful work environment where every individual has equal respect.
Overview
9
9
years of professional experience
Work History
Catering Attendant
Restaurant Associates A Division Of Compass Group
Boston, MA
07.2019 - Current
- Fostered enjoyable event atmosphere through friendly guest interactions
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Barista
Blue Glass Cafe
Boston, MA
10.2015 - 07.2019
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Trained and served as a peer coach for new sales associates.
- Maintained cash draw and receipts.
Assistant Manager
BYOD
South Boston, MA
05.2015 - 10.2015
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Supervisor
South End Buttery
Boston, MA
05.2014 - 05.2015
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Led and directed team members on effective methods, operations and procedures.
- Oversaw front of house personnel
Dog Supervisor
Crate Escape
Boston, MA
09.2013 - 05.2014
- Supervised dogs in the play group area ensuring complete safety of each dog
- Observing and encouraging proper play and behavior between all dogs
- Friendly and professional interactions with all clients
Education
Addictions Counseling Education Program - Addictions Counseling
University of Massachusetts Boston
2017
Certified Dog Trainer - Dog Training
Animal Behavior College
Online2015
Skills
- Professional demeanor
- Strong communication skills
- Quick learner
- Exceptional Customer Service
- Emotional Coping Skills
- Friendly Manner
- Informative And Helpful
- Problem Solver
- Inventory and ordering management
- Experience in Microsoft Word
- Strong writing skills
Timeline
Catering Attendant
Restaurant Associates A Division Of Compass Group
07.2019 - Current
Barista
Blue Glass Cafe
10.2015 - 07.2019
Assistant Manager
BYOD
05.2015 - 10.2015
Supervisor
South End Buttery
05.2014 - 05.2015
Dog Supervisor
Crate Escape
09.2013 - 05.2014
Addictions Counseling Education Program - Addictions Counseling
University of Massachusetts Boston
Certified Dog Trainer - Dog Training
Animal Behavior College
Similar Profiles
Christian MarambaChristian Maramba
BOH/Kitchen Manager at Restaurant Associates A Division of Compass GroupBOH/Kitchen Manager at Restaurant Associates A Division of Compass Group
Juan MendezJuan Mendez
Cook at Viacom/Paramount Building at Restaurant Associates A Division of Compass GroupCook at Viacom/Paramount Building at Restaurant Associates A Division of Compass Group
Dominique JonesDominique Jones
Food Runner at Restaurant Associates A Division of Compass GroupFood Runner at Restaurant Associates A Division of Compass Group
Pamela RamdialPamela Ramdial
VIP Hostess at Restaurant Associates A Division of Compass GroupVIP Hostess at Restaurant Associates A Division of Compass Group
Ninkanok PoothongNinkanok Poothong
Application Consultant (Intern) at Quickerp ThailandApplication Consultant (Intern) at Quickerp Thailand