MARY CHAMBLIN
Martinsburg,WV
Summary
Dynamic Operations Supervisor with a proven track record at Macy's Logistics & Operations, excelling in team leadership and training development. Skilled in optimizing productivity through effective communication and expertise in WMS systems. Successfully enhanced operational efficiency by strategically cross-training employees, fostering a collaborative work environment.
Overview
13
13
years of professional experience
Work History
OPERATIONS SUPERVISOR
MACYS LOGISTICS & OPERATIONS
Martinsburg, WV
04.2024 - Current
- Conduct comprehensive evaluations of employee performance, attendance, and workplace behavior to identify development opportunities and deliver targeted counseling, training, and guidance for ongoing improvement
- Enhance business productivity and overall performance by strategically cross training employees to create and enhance operational flexibility and efficiency
- Drive team success through effective communication, problem solving, and support
WAREHOUSE ASSOCIATE
MACYS LOGISTICS & OPERATIONS
Martinsburg, WV
10.2023 - 04.2024
- Ensure consistent workflow by actively monitoring pyramid for operational consistency and efficiency
- Display commitment to operational excellence to support the timely delivery and customer satisfaction goals of the company
- Uphold safety and quality standards within the warehouse
LINE CAPTAIN
XLC SERVICES
Martinsburg, WV
08.2021 - 07.2022
- Conduct start-up meetings to discuss the flow of work for the day
- Coordinate 12-18 operators to the designated work area based off production needs
- Evaluate operator performance and provide training where needed for progression in experience
- Monitor and maintain safe work practices per safety protocol
NIGHT SHIFT SUPERINTENDENT (INTERIM)
XLC SERVICES
Martinsburg, WV
03.2022 - 05.2022
- Direct report of 8 Line Captains across 4 different shifts
- Recording of all attendance violations and ensuring they are tracked in the appropriate files along with collaborating with the line captains in delivering attendance warnings or preforming any coaching's that they need help administering
- Attend meetings with P&G management and XLC management
- Point of contact between XLC and the client P&G
- Create the JSA’s of any new job responsibilities that the client finds to be fitting for XLC to perform
- Ensure that all daily operations are running smoothly and support to partnering departments is made in a timely manner by the line captains to enhance productivity
PRODUCTION LINE OPERATOR
XLC SERVICES
Martinsburg, WV
02.2021 - 08.2021
- Work closely with others in team-oriented settings to maintain line productivity
- Keep work area clean, neat, and organized to prevent accidents, mishaps, and misplaced tools
- Demonstrate physical ability to stand, walk, and lift for full shift
- Support current production needs by moving items between equipment, conveyors, and staging areas
OPERATIONS SUPERVISOR
MACYS LOGISTICS & OPERATIONS
Martinsburg, WV
04.2013 - 01.2021
- Conduct daily meetings with a team of 30 to 60 associates to provide communication of operational activities and workflow for the day
- Oversee daily operations to ensure we provide for our customers in a timely manner
- Assessment of employee's performance, attendance, and work behavior to provide counseling, training, and guidance for improvement
- Optimize business productivity and performance by cross-training employees
- Maintain safety protocols to ensure safe work practice
SEASONAL AREA OPERATIONS MANAGER
MACYS LOGISTICS & OPERATIONS
Martinsburg, WV
10.2019 - 02.2020
- Conduct daily meetings with leadership team of 12 direct supervisors to provide communication of operational activities and workflow for the day
- Oversee daily operations to ensure goals were met in a department with 120-130 associates
- Counsel leadership team to progress in their development
- Assist leadership team in behavioral, attendance, and performance coaching’s when needed
- Ensure that all safety protocol was followed throughout job duties daily
WAREHOUSE ASSOCIATE
MACYS LOGISTICS & OPERATIONS
Martinsburg, WV
08.2012 - 04.2013
- Work closely in a team-oriented setting to ensure that hourly goals are met for department
- Packing merchandise in an orderly manner to ensure accurate and timely delivery to consumer
- Demonstrate the ability to stand, walk, and lift for a full shift
- Keeping work area clean, neat, and organized to ensure safety is priority
Education
HIGH SCHOOL DIPLOMA -
MARTINSBURG HIGH SCHOOL
Martinsburg, WV05.2004
Skills
- Team leadership
- Training and Development
- Experience with systems such as Talos, WMS, Pyramid, WES, and Knapp Kisoft
- Proficient in Kronos timekeeping systems
- Effective communication
- Teamwork and collaboration
Timeline
OPERATIONS SUPERVISOR
MACYS LOGISTICS & OPERATIONS
04.2024 - Current
WAREHOUSE ASSOCIATE
MACYS LOGISTICS & OPERATIONS
10.2023 - 04.2024
NIGHT SHIFT SUPERINTENDENT (INTERIM)
XLC SERVICES
03.2022 - 05.2022
LINE CAPTAIN
XLC SERVICES
08.2021 - 07.2022
PRODUCTION LINE OPERATOR
XLC SERVICES
02.2021 - 08.2021
SEASONAL AREA OPERATIONS MANAGER
MACYS LOGISTICS & OPERATIONS
10.2019 - 02.2020
OPERATIONS SUPERVISOR
MACYS LOGISTICS & OPERATIONS
04.2013 - 01.2021
WAREHOUSE ASSOCIATE
MACYS LOGISTICS & OPERATIONS
08.2012 - 04.2013
HIGH SCHOOL DIPLOMA -
MARTINSBURG HIGH SCHOOL
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