Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Mary Cho

Hampton,NH

Summary

Dynamic and service-oriented professional with a proven track record at Beauty Supply, excelling in customer engagement and upselling. Skilled in cash register operation and known for providing exceptional customer service, I have significantly contributed to enhancing customer satisfaction. My energetic approach and ability to train peers underscore my commitment to excellence in retail environments.

Overview

11
11
years of professional experience

Work History

Sales Associate

Beauty Supply
Lawrence, MA
10.2024 - 11.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Server Assistant

Korean Noodle Bar
Burlington, MA
05.2020 - 10.2020
  • Greeted guests and answered any questions they had about the menu.
  • Provided excellent customer service to ensure a pleasant dining experience for all patrons.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Organized menus, silverware, and condiments at each table prior to seating guests.

Server

Gordon Conwell Theological School
South Hamilton, MA
05.2014 - 08.2014
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Education

Associate of Arts - Social Theology

Andover Newton Seminary
Newton, MA
04-2016

Master of Arts - Religion

Gordon Conwell Theological School
South Hamilton
05-2015

Education

Seoul National University
Seoul, South Korea
02-2002

Bachelor of Arts - Education

Seoul National University
Seoul, South Korea
02-1988

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Cash register operation
  • Product guidance
  • Service oriented
  • Energetic self-starter

Affiliations

  • Serve two korean Churches located in MA, as youth minister

Accomplishments

  • In South Korea, served middle schools as a Korean language and literature teacher, holding a school counselor certificate

Timeline

Sales Associate

Beauty Supply
10.2024 - 11.2024

Server Assistant

Korean Noodle Bar
05.2020 - 10.2020

Server

Gordon Conwell Theological School
05.2014 - 08.2014

Associate of Arts - Social Theology

Andover Newton Seminary

Master of Arts - Religion

Gordon Conwell Theological School

Education

Seoul National University

Bachelor of Arts - Education

Seoul National University

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Mary Cho