Objective
Overview
Work History
Education
Skills
Certification
Timeline

Mary C. Kalcich

Population Health, Department of Advancing Illness, Geisinger Medical Center
Bloomsburg,PA
1
Certification
28
years of professional experience

To be a Patient Experience Consultant for the department of patient experience and advocacy division at Geisinger medical center.

Work History

Behavioral Health Care Manager

4 Years 5 Months
Population Health, Department of Advancing Illness, Geisinger Medical Center | 05.2022 - Current
  • Providing education and training to clinicians and colleagues on Advanced Care Planning
  • Facilitating group presentations to 65 Forward patients regarding Advanced Care Planning
  • Initiating patient centered conversations for patients with serious illness
  • Collaborating with the medical team to ensure patients goals for care and treatment preferences are honored
  • Reviewing Advanced Directive documents and ensuring that documents are complete, accurate, and added to medical records

Clinical Social Worker

13 Years 4 Months
Janet Weis Children's Hospital, Geisinger Medical Center | 01.2009 - 05.2022
  • Completing Psychosocial Assessments
  • Providing individual and group therapy
  • Identify family stressors and needs
  • Participate in multidisciplinary team meetings with NICU medical team pediatric specialists and families
  • Verifying resources
  • Make referrals to community agencies (i.e., Drug and Alcohol, CMSU, Mental Health Agencies, Early Intervention, Children and Youth Agencies, Department of Public Welfare Medical Assistance, Home Health, Home Equipment, Transportation, Social Security Disability, and Long-Term Care Facilities).
  • Support and reassure patients and families in crisis
  • Resolve conflicts resolution
  • Advocate for patients and families
  • Developing and Implementing effective treatment plans
  • Neonatal Intensive Care Unit (NICU)

Family Based Therapist

2 Years
Family Based Therapy Program, Columbia, Montour, Snyder, Union Behavioral Health and Developmental Services | 01.2008 - 01.2010
  • Establish a plan of Care for At Risk Youth and adolescents
  • Collaborate with community agencies to provide interventions (i.e., schools, Children and Youth Agencies, Mental Health, Probation, and CMSU)
  • Participate in multidisciplinary team meeting
  • Attend court hearings
  • Facilitate family therapy sessions

Mobile Therapist and Behavioral Specialist

4 Years
Milestones Community Health Care | 01.2003 - 01.2007
  • Develop and implement treatment plans for children and families with various mental health diagnoses
  • Provide Cognitive Behavioral Therapy to individuals and families
  • Supervise Therapeutic Staff Support workers in the field and at weekly supervisory meetings
  • Coordinate services with various community agencies i.e., CMSU, CSIU, Children and Youth
  • Assist parents and caregivers in providing behavioral interventions and supports
  • Provide inter-office trainings on Mental Health Disorders, implications, and treatment
  • Teach parenting classes for families in need of support
  • Implement Applied Behavior Analysis Programs for individuals with challenging behaviors

Social Work Field Instructor

3 Months
Marywood University | 09.2003 - 12.2003
  • Provide supervision, professional development, education, and academic assistance to graduate level Social Work students

Social Work Graduate Intern

2 Years
Tressler Lutheran Counseling Services | 01.2001 - 01.2003
  • Provide Counseling to patients diagnosed with Mental Health Disorders
  • Establish goals with clients
  • Make referrals to Psychiatrist and/or Pharmacology as needed

Aging Care Manager II

2 Years
Columbia/Montour Area Agency on Aging | 01.1999 - 01.2001
  • Assess clients for service eligibility based on financial, physical, social and emotional needs
  • Refer clients to community agencies and hospitals for services including nursing and psychiatric needs
  • Work with the Pennsylvania Department of Aging Waiver Program for nursing home clinically eligible clients
  • Completing forms and paperwork for services
  • Implement follow up visits with clients
  • Ensure quality of care
  • Assess goal achievement

Social Work Intern

Intermediate Care Rehabilitation Units, Memorial Hospital | 01.1999 - 01.1999
  • Observe professional practices
  • Review documents and forms
  • Provide support to medical staff

Education

MBA - Health Care Administration

American Sentinel University | Waterbury, Connecticut | 01.2026

Master's Degree - Social Work

Marywood University | Scranton, Pennsylvania | 01.2003

Bachelor's Degree - Social Work, Women's Studies

Frostburg State University | Frostburg, Maryland | 01.1999
Minor in Women's Studies

- Study Abroad Student Scholar

Mary Immaculate College | Limerick, Ireland | 01.1998

Skills

Directed medication monitoring processes to support safe care.
Developed individualized service plans aligned with client needs.
Implemented stress reduction strategies to improve coping.
Maintained clear and timely clinical documentation.
Collaborated with multidisciplinary teams to coordinate treatment.
Coordinated family support services across care settings.
Advanced person-centered planning across service delivery.
Strengthened patient safety through proactive risk awareness.

Certification

2022 Advanced Care Planning Facilitator, Respecting Choices, Inc., 2022 Mandated Child Abuse Reporting, 2013 American Case Management Association (ACMA) Accredited Social Work Case Manager

Timeline

Behavioral Health Care Manager

Population Health, Department of Advancing Illness, Geisinger Medical Center
05.2022 - CurrentRead More

Clinical Social Worker

Janet Weis Children's Hospital, Geisinger Medical Center
01.2009 - 05.2022Read More

Family Based Therapist

Family Based Therapy Program, Columbia, Montour, Snyder, Union Behavioral Health and Developmental Services
01.2008 - 01.2010Read More

Social Work Field Instructor

Marywood University
09.2003 - 12.2003Read More

Mobile Therapist and Behavioral Specialist

Milestones Community Health Care
01.2003 - 01.2007Read More

Social Work Graduate Intern

Tressler Lutheran Counseling Services
01.2001 - 01.2003Read More

Aging Care Manager II

Columbia/Montour Area Agency on Aging
01.1999 - 01.2001Read More

Social Work Intern

Intermediate Care Rehabilitation Units, Memorial Hospital
01.1999 - 01.1999Read More

Mary Immaculate College

from Study Abroad Student Scholar
Read More

Frostburg State University

Bachelor's Degree from Social Work, Women's Studies
Read More

Marywood University

Master's Degree from Social Work
Read More

American Sentinel University

MBA from Health Care Administration
Read More
Mary C. Kalcich