Population Health, Department of Advancing Illness, Geisinger Medical Center
Bloomsburg,PA
1
Certification
28
years of professional experience
To be a Patient Experience Consultant for the department of patient experience and advocacy division at Geisinger medical center.
Work History
Behavioral Health Care Manager
4 Years 5 Months
Population Health, Department of Advancing Illness, Geisinger Medical Center | 05.2022 - Current
Providing education and training to clinicians and colleagues on Advanced Care Planning
Facilitating group presentations to 65 Forward patients regarding Advanced Care Planning
Initiating patient centered conversations for patients with serious illness
Collaborating with the medical team to ensure patients goals for care and treatment preferences are honored
Reviewing Advanced Directive documents and ensuring that documents are complete, accurate, and added to medical records
Clinical Social Worker
13 Years 4 Months
Janet Weis Children's Hospital, Geisinger Medical Center | 01.2009 - 05.2022
Completing Psychosocial Assessments
Providing individual and group therapy
Identify family stressors and needs
Participate in multidisciplinary team meetings with NICU medical team pediatric specialists and families
Verifying resources
Make referrals to community agencies (i.e., Drug and Alcohol, CMSU, Mental Health Agencies, Early Intervention, Children and Youth Agencies, Department of Public Welfare Medical Assistance, Home Health, Home Equipment, Transportation, Social Security Disability, and Long-Term Care Facilities).
Support and reassure patients and families in crisis
Resolve conflicts resolution
Advocate for patients and families
Developing and Implementing effective treatment plans
Neonatal Intensive Care Unit (NICU)
Family Based Therapist
2 Years
Family Based Therapy Program, Columbia, Montour, Snyder, Union Behavioral Health and Developmental Services | 01.2008 - 01.2010
Establish a plan of Care for At Risk Youth and adolescents
Collaborate with community agencies to provide interventions (i.e., schools, Children and Youth Agencies, Mental Health, Probation, and CMSU)
Participate in multidisciplinary team meeting
Attend court hearings
Facilitate family therapy sessions
Mobile Therapist and Behavioral Specialist
4 Years
Milestones Community Health Care | 01.2003 - 01.2007
Develop and implement treatment plans for children and families with various mental health diagnoses
Provide Cognitive Behavioral Therapy to individuals and families
Supervise Therapeutic Staff Support workers in the field and at weekly supervisory meetings
Coordinate services with various community agencies i.e., CMSU, CSIU, Children and Youth
Assist parents and caregivers in providing behavioral interventions and supports
Provide inter-office trainings on Mental Health Disorders, implications, and treatment
Teach parenting classes for families in need of support
Implement Applied Behavior Analysis Programs for individuals with challenging behaviors
Social Work Field Instructor
3 Months
Marywood University | 09.2003 - 12.2003
Provide supervision, professional development, education, and academic assistance to graduate level Social Work students
Provide Counseling to patients diagnosed with Mental Health Disorders
Establish goals with clients
Make referrals to Psychiatrist and/or Pharmacology as needed
Aging Care Manager II
2 Years
Columbia/Montour Area Agency on Aging | 01.1999 - 01.2001
Assess clients for service eligibility based on financial, physical, social and emotional needs
Refer clients to community agencies and hospitals for services including nursing and psychiatric needs
Work with the Pennsylvania Department of Aging Waiver Program for nursing home clinically eligible clients
Completing forms and paperwork for services
Implement follow up visits with clients
Ensure quality of care
Assess goal achievement
Social Work Intern
Intermediate Care Rehabilitation Units, Memorial Hospital | 01.1999 - 01.1999
Observe professional practices
Review documents and forms
Provide support to medical staff
Education
MBA - Health Care Administration
American Sentinel University | Waterbury, Connecticut | 01.2026
Master's Degree - Social Work
Marywood University | Scranton, Pennsylvania | 01.2003
Bachelor's Degree - Social Work, Women's Studies
Frostburg State University | Frostburg, Maryland | 01.1999
Minor in Women's Studies
- Study Abroad Student Scholar
Mary Immaculate College | Limerick, Ireland | 01.1998
Skills
Directed medication monitoring processes to support safe care.
Developed individualized service plans aligned with client needs.
Implemented stress reduction strategies to improve coping.
Maintained clear and timely clinical documentation.
Collaborated with multidisciplinary teams to coordinate treatment.
Coordinated family support services across care settings.
Advanced person-centered planning across service delivery.
Strengthened patient safety through proactive risk awareness.
Certification
2022 Advanced Care Planning Facilitator, Respecting Choices, Inc., 2022 Mandated Child Abuse Reporting, 2013 American Case Management Association (ACMA) Accredited Social Work Case Manager
Timeline
Behavioral Health Care Manager
Population Health, Department of Advancing Illness, Geisinger Medical Center
05.2022 - CurrentRead More
Clinical Social Worker
Janet Weis Children's Hospital, Geisinger Medical Center
01.2009 - 05.2022Read More
Family Based Therapist
Family Based Therapy Program, Columbia, Montour, Snyder, Union Behavioral Health and Developmental Services
01.2008 - 01.2010Read More
Social Work Field Instructor
Marywood University
09.2003 - 12.2003Read More
Mobile Therapist and Behavioral Specialist
Milestones Community Health Care
01.2003 - 01.2007Read More
Social Work Graduate Intern
Tressler Lutheran Counseling Services
01.2001 - 01.2003Read More
Aging Care Manager II
Columbia/Montour Area Agency on Aging
01.1999 - 01.2001Read More
Social Work Intern
Intermediate Care Rehabilitation Units, Memorial Hospital
01.1999 - 01.1999Read More
Mary Immaculate College
from Study Abroad Student Scholar
Read More
Frostburg State University
Bachelor's Degree from Social Work, Women's Studies