Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mary Craig

Deltona,FL

Summary

To secure a position in the medical field and train others and to utilize my education and previous professional experiences. Authorized to work in the US for any employer

Overview

32
32
years of professional experience
1
1
Certification

Work History

Advanced Medical Assistant 1 Preceptor

AdventHealth Medical Group
04.2025 - Current
  • I am a certified Medical Assistant in an Urology office. I now work with Urology after 4 years of Neurology. My office closed and my new career begins. I room patients and get vitals, update charts and medication. I do vitals, prior authorizations, call in refills, give results, I get all testing authorizations for in office procedures. I am also the surgery scheduler and I get authorization for procedures to be done at hospital and schedule them as well. I assist in all in office procedures. I prep charts for providers and schedule appointments. I answer phones and help in all aspects of patient care. I am an Advanced Medical Assistant 1 / lead MA. I precept new medical assistant or students interested in entering the medical field. I feel what I have learned at Adventhealth and my 20 years of experience makes me a good candidate for many positions and I offer a wealth of knowledge. I am also MOCA certified, this is a certificate needed to be able to do a specialized test in Neurology

Advanced Medical Assistant 1 Preceptor

AdventHealth Medical Group
08.2021 - 08.2022
  • This a was with Advent Health Ob/Gyn. I would room patients, take vitals and get them ready to see the provider. I would assist with Pap smears, simple office procedures. I would call in medication, give results, do prior authorization, give injections,I would schedule appointments with our providers and make sure all patient needs are met. Provider went to part time status so I had to transfer.

Certified Medical Assistant (CMA)

AdventHealth Medical Group
03.2017 - 01.2021
  • Vital signs, room patients, call in medications, prior authorization, answer phones and schedule appointments.

Medical Assistant and Front office

Florida Hospital New Smyrna
09.2013 - 02.2017
  • Get vitals, electrocardiograms, answer phones, prep charts, schedule testing and appts, refill medication.

Front Office Manager

Hilltop Community Health Center
03.2013 - 06.2013
  • Assist in all duties pertaining to the front office. Handle all customer complaints. Verify all insurance. Coordinate schedules to fit doctors request. Order supplies, make bank deposits.

Customer Service Representative

UPMC Health Plan Medicare Member Services
08.2012 - 02.2013
  • Assist members with issues pertaining to their Medicare medical and pharmaceutical benefits, answer all questions on coverage of medications as well. This is a call center job.

Medical Assistant

UPMC Shadyside Physicians Services Dept / Health Center Assoc UPMC
01.2009 - 07.2012
  • All Back office procedures including injections, Medical records management, results, scheduling appts, scheduling procedures and authorizations. Also setting up script to be refilled.

Medical Assistant

J.A. Santiesteban M.D
01.2006 - 05.2008
  • Entailed all front and back office functions, lab functions, billing, coding, and all other related duties.

Externship

Evelyn S. Berwick
07.2005 - 10.2005
  • Performed front and back office procedures, patient registration, venipuncture, billing and coding.

Administrative Assistant

Laidlaw Transit Services
01.1994 - 05.2000
  • Duties entailed all public relations, interoffice mail, payroll, billing, and scheduling of staff consisting of approx 70 people.

Education

No Degree - Healthcare Administration

University of Phoenix

Diploma - E Clinical

ICM School of Business and Medical Careers
Pittsburgh, PA
01.2005

High School Diploma - Pre College

North Hills Senior High
37 Rochester Rd Pittsburgh Pa 15237
05.1987

Skills

  • Phlebotomy, microsoft office, nextgen, eclinical, athena, muse, sunrise (10 years) Epic, Epicare
  • Experience Administering Injections
  • Venipuncture
  • Vital Signs
  • Patient Care
  • EMR Systems
  • Medical Scheduling
  • Medical Office Experience
  • Triage
  • Medical Records
  • Office Administration
  • Insurance Verification
  • Medical Terminology
  • Clerical Experience
  • HIPAA
  • Medical Billing
  • Office Management
  • Phone Etiquette
  • Customer service
  • Surgery Scheduling

Certification

  • Certified Medical Assistant (NHA) May 2018 to May 2022
  • I am cpr certified and my Medical Assistant certificate is up to date
  • CPR Certification

Timeline

Advanced Medical Assistant 1 Preceptor

AdventHealth Medical Group
04.2025 - Current

Advanced Medical Assistant 1 Preceptor

AdventHealth Medical Group
08.2021 - 08.2022

Certified Medical Assistant (CMA)

AdventHealth Medical Group
03.2017 - 01.2021

Medical Assistant and Front office

Florida Hospital New Smyrna
09.2013 - 02.2017

Front Office Manager

Hilltop Community Health Center
03.2013 - 06.2013

Customer Service Representative

UPMC Health Plan Medicare Member Services
08.2012 - 02.2013

Medical Assistant

UPMC Shadyside Physicians Services Dept / Health Center Assoc UPMC
01.2009 - 07.2012

Medical Assistant

J.A. Santiesteban M.D
01.2006 - 05.2008

Externship

Evelyn S. Berwick
07.2005 - 10.2005

Administrative Assistant

Laidlaw Transit Services
01.1994 - 05.2000

Diploma - E Clinical

ICM School of Business and Medical Careers

High School Diploma - Pre College

North Hills Senior High

No Degree - Healthcare Administration

University of Phoenix