Mary Cree
Everett,WA
Summary
Bilingual professional with expertise in business coordination and data management. Demonstrated ability to optimize scheduling processes, ensuring accuracy and enhancing team efficiency. Strong work ethic complemented by effective communication skills, contributing to organizational success.
Overview
19
19
years of professional experience
Work History
Senior Patient Service Coordinator II
Seattle
Seattle, WA
06.2021 - Current
- Coordinated patient care scheduling and authorization communications to enhance collaboration between patients and doctors.
- Collaborated closely with patients and doctors to ensure precise scheduling of imaging and procedures.
- Confirmed patient insurance coverage to facilitate seamless processing.
- Accurately entered patient data and information into Epic system.
- Input orders, referrals, and sensitive patient information accurately in computer systems.
- Ensured effective communication regarding patient needs and scheduling requirements.
- Updated patients via MyChart and telephone while mailing essential documentation to ensure timely information delivery.
- Monitored all aspects of patient information management to uphold data integrity.
Tax Professional
H&R Block
TriCities, WA
01.2018 - 01.2019
- Oversaw tax preparation responsibilities, transitioning from tax pro assistant to lead preparer.
- Cultivated strong client relationships, generating referrals from satisfied clients.
- Acquired new information rapidly, improving accuracy in tax preparation tasks.
Assistant Manager
Ross Dress for Less
01.2008 - 01.2014
- Planned, organized, and delegated daily tasks for team of 25 associates to ensure operational efficiency.
- Resolved customer service challenges daily, enhancing customer satisfaction and loyalty.
- Conducted interviews, onboarded, and trained new associates continuously.
- Selected to assist in opening 14 new stores in California and Washington, contributing to successful launches and initial operations.
Server
Sheri's Restaurant
01.2016 - 01.2019
Team Member
Toys R Us
01.2015 - 01.2016
Crew Member
Panda Express
01.2014 - 01.2015
Retail Associate
Hobby Lobby
01.2013 - 12.2013
Education
GED -
United Indians of All Tribes Foundation
Chief Sealth High School
Seattle, WASkills
- Office administration and customer service
- Front desk operations
- Scheduling and coordination
- Insurance verification
- Prior authorization processes
- Data management
- Confidential information handling
- Microsoft Office proficiency
- Epic and Citrix applications
- QuickBooks expertise
- Human resources management
- Interviewing and training
- Team leadership
- Communication skills
- Conflict resolution strategies
- Team collaboration
- Time management
Timeline
Senior Patient Service Coordinator II
Seattle
06.2021 - Current
Tax Professional
H&R Block
01.2018 - 01.2019
Server
Sheri's Restaurant
01.2016 - 01.2019
Team Member
Toys R Us
01.2015 - 01.2016
Crew Member
Panda Express
01.2014 - 01.2015
Retail Associate
Hobby Lobby
01.2013 - 12.2013
Assistant Manager
Ross Dress for Less
01.2008 - 01.2014
GED -
United Indians of All Tribes Foundation
Chief Sealth High School