Mary C. Ruane
Rockaway,NJ
Summary
Results-driven Project Manager with extensive experience across administration, production operations, human resources, and call center management. Demonstrates strong expertise in project management and financial analysis, complemented by proficiency in MS Office and various project management applications. Proven track record of successfully managing end-to-end projects, identifying risks, and ensuring timely delivery of critical objectives. Highly organized leader with exceptional attention to detail and a commitment to driving project success.
Overview
27
27
years of professional experience
Work History
Project Manager
RR Donnelley
10.2022 - Current
- Supervise strategic account operations for high-profile clients
- Manage projects with a focus on achieving goals efficiently
- Facilitated cross-functional teamwork to achieve operational and service-level objectives
- Skilled in using Infoshare, SBM, ONM and Pivot applications
- Cultivate robust client relationships via daily communication and timely issue resolution
- Facilitate weekly meetings to discuss the Action Item Registry and ensure timely project execution
- Solved a $275k postage shortfall within two months
- Inventory Monitoring: ensure reorder points are consistently achieved through proactive reporting
- Complete monthly billing worksheets swiftly and efficiently for all clients
- Collaborated with Onboarding Team to develop work aid for a clients specialized pull process
- Responsible for communication to the RRD Privacy Team when UADs (unauthorized disclosures) are reported by client
- Ensure the investigation of reported UADs is conducted promptly and that the final report is delivered to clients within their specified turnaround time
Office Manager
Morris Podiatry Associates/A Division of NJPPSG
Succasunna, NJ
07.2020 - 10.2022
- Responsible for overseeing daily office operations, monitoring employee productivity, communicating with doctors and patients
- Responsible for completing the doctors bi-annual hospital re-appointment applications, DEA license and medical license renewals
- Ensure all medical records requests from insurance companies, NJ Disability Services, and law firms were completed within the 30-day required timeframe
- Ensured payment for medical records was obtained
- Responsible for the coordination and submission of the bi-weekly timesheets for all four offices to our payroll department
- Responsible for managing daily mail, organizing daily bank deposits and ensuring billing department receives patient payments for processing
- Addressed and remedied all patient or team member concerns
- Responsible for monitoring and ordering office supply inventory levels
- Proficient with Health Fusion NexGen EMR Software
Assistant to Practice Manager
Morris Podiatry Associates/A Division of NJPPSG
Succasunna, NJ
10.2016 - 07.2020
- Provided outstanding support to practice manager, doctors and staff, which helped improve process flow and boost efficiency
- Interacted daily with insurance companies in regards to obtaining authorizations for patients having office procedures and/or purchasing durable medical equipment
- Monitored all office supply inventory levels and provided supply order to practice manager
- Developed close working relationships with doctors and front and back office staff at all four office locations
- Assisted front office staff with their daily functions of answering patient calls, confirming and scheduling patient appointments, entering patient information into our EMR software, scanning and filing
- Proficient with Health Fusion NexGen EMR Software
Medical Data Entry Clerk
Quality In Real Time
Floral Park, NY
03.2014 - 10.2016
Billing Representative/Insurance Verification Specialist
Hudson Valley Ambulatory Surgical Center
Middletown, NY
11.2008 - 06.2014
Nurse Assistant / Unit Secretary
Saint Clare's Health Systems
Denville, NJ
01.2007 - 09.2008
Human Resources Supervisor – Call Center
Kraft Foods North America
Parsippany, NJ
04.2000 - 12.2002
Human Resources Representative – Call Center
Nabisco, Inc.
East Hanover, NJ
06.1998 - 03.2000
Education
Bachelor of Science Degree - Health Education
Montclair State University
Montclair, New Jersey05.1997
Skills
- Systems implementation
- Project Progress Management
- Project Execution
- Employee Development
- Workflow Optimization
- Project Feasibility Assessment
Timeline
Project Manager
RR Donnelley
10.2022 - Current
Office Manager
Morris Podiatry Associates/A Division of NJPPSG
07.2020 - 10.2022
Assistant to Practice Manager
Morris Podiatry Associates/A Division of NJPPSG
10.2016 - 07.2020
Medical Data Entry Clerk
Quality In Real Time
03.2014 - 10.2016
Billing Representative/Insurance Verification Specialist
Hudson Valley Ambulatory Surgical Center
11.2008 - 06.2014
Nurse Assistant / Unit Secretary
Saint Clare's Health Systems
01.2007 - 09.2008
Human Resources Supervisor – Call Center
Kraft Foods North America
04.2000 - 12.2002
Human Resources Representative – Call Center
Nabisco, Inc.
06.1998 - 03.2000
Bachelor of Science Degree - Health Education
Montclair State University
Similar Profiles
Jerin ThomasJerin Thomas
Quality Specialist at RR DonnelleyQuality Specialist at RR Donnelley
Aura RiveraAura Rivera
Specialist supply 2 at RR DonnelleySpecialist supply 2 at RR Donnelley
Luis Mora UtreraLuis Mora Utrera
Press Operator at RR DonnelleyPress Operator at RR Donnelley
Taylor LozierTaylor Lozier
Light Equipment Operator at RR DonnelleyLight Equipment Operator at RR Donnelley
Noelle O'BrienNoelle O'Brien
Director of Retail Operations at Verizon WirelessDirector of Retail Operations at Verizon Wireless