Mary Dagis
Hamburg,NJ
Summary
Diligent CNA with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Detail-oriented CNA with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
32
32
years of professional experience
1
1
Certification
Work History
CNA
Dedicated Nursing Associates, Inc.
Lewisburg, PA
02.2020 - Current
- Provided compassionate patient care, ensuring comfort and dignity at all times.
- Assisted with daily living activities, promoting independence in patients' routines.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare teams to develop and implement individualized care plans.
Account Executive
Specialty Rx
2 Bergen Turnpike, Ridgefield Park, NJ 07660
10.2019 - 04.2021
- Developed and maintained strong client relationships to drive customer satisfaction.
- Coordinated cross-functional teams to streamline account management processes.
- Analyzed market trends to identify new business opportunities for clients.
- Executed tailored marketing strategies that enhanced product visibility and sales growth.
- Led contract negotiations, ensuring favorable terms while minimizing risk exposure.
- Mentored junior team members, fostering professional development and enhancing team performance.
- Implemented process improvements that increased operational efficiency within account management workflows.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Dementia Care Practitioner/CNA
Bentley Assisted Living
Branchville, NJ
07.1994 - 09.2019
- Assisted patient with personal care and facilitated activities for physical and mental stimulation
- Followed prescribed dietary requirements and prepared nutritious meals
- Maintained safe, secure, and healthy patient environment and completed all household chores
- Planned all medical and personal appointments and provided transportation to appointments
- Provided compassionate assistance with daily living activities to enhance resident comfort and well-being.
- Collaborated with healthcare teams to develop and implement individualized care plans for residents.
- Monitored resident health status, reporting changes to nursing staff for timely intervention.
- Trained and mentored new staff in best practices for resident care and safety protocols.
- Streamlined medication administration processes, ensuring compliance with regulatory standards.
- Led initiatives to improve resident engagement through organized social and recreational activities.
- Conducted regular assessments of resident needs, adjusting care approaches to optimize outcomes.
- Fostered relationships with families, addressing concerns and promoting open communication regarding care practices.
- Supported families during difficult medical situations by offering empathetic guidance and resources for additional support services.
- Facilitated smooth transitions between care settings by coordinating with other healthcare providers, managing discharge planning, and providing detailed handoff reports.
- Contributed to the continuous improvement of care quality by participating in ongoing professional development opportunities and sharing new knowledge with colleagues.
- Enhanced patient care by implementing evidence-based practices and personalized treatment plans.
- Improved patient satisfaction by providing compassionate, attentive, and respectful care.
- Prevented potential complications for patients with complex medical histories through close monitoring and timely intervention when necessary.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for patients.
- Maintained strict compliance to medical ethics, patient privacy laws and regulations while delivering quality care.
- Advocated for patients'' needs within the healthcare system by collaborating with insurance companies, community organizations, and other stakeholders to secure necessary resources for optimal care outcomes.
- Promoted a positive environment for patients and staff through effective communication and conflict resolution skills.
- Performed accurate assessments of vital signs, physical conditions using appropriate tools thereby ensuring proper diagnosis was made swiftly.
- Increased patient adherence to treatment plans by providing thorough education on medications, therapies, and self-care techniques.
- Evaluated the effectiveness of current interventions by regularly reviewing available data and making adjustments as needed based on individual patient responses.
- Assisted patients in managing chronic conditions by providing ongoing support, education and reinforcing self-care techniques.
- Established trusting relationships with patients through active listening skills, empathy, open communication channels that fostered better engagement in their own recovery process.
- Streamlined documentation processes through efficient record-keeping and timely communication with colleagues.
- Ensured patient safety through diligent observation, accurate medication administration, and adherence to infection control protocols.
- Maximized the use of available resources to provide high-quality care while maintaining cost-effectiveness in daily practice activities.
- Assisted patients in achieving their health goals by developing tailored exercise and nutrition programs.
- Consulted and coordinated patient care with other physicians, pharmacists and specialists.
- Maintained high patient satisfaction through knowledgeable support and compassionate care.
- Encouraged healthier living by advising patients about diet, hygiene and methods for prevention of disease.
- Participated in shared call system with other providers to provide continuous coverage for patients on 24-hour basis.
- Directed work of administrative, nursing and operations team members.
- Reviewed health charts of patients that receive family planning services prior to audits.
Education
MBA - Healthcare Administration
Colorado Technical University
Colorado Springs, CO12-2028
Some College (No Degree) - Certified Medical Assistant
Fortis University
Wayne NJSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- HIPAA compliance
Certification
- Certified Nursing Assistant (CNA)
- September 2018 to Present
- CNA License was recertified in September 2018- 30 years of Certified licensing.
Additional Information
- Health care professional experienced running group home facilities, excellent interpersonal skills, ability to work in a timely fashion, exceptional planning and organizational skills, proficient in written and verbal communication, Effective problem-solver able to work well with a variety of personalities and basic knowledge of Microsoft Office Suite
- Willow Glen Academy, Sparta, NJ 2018
- Senior Staff
- Adhere to the person centered plans, treatment plans, and behavior plans as written for each resident.
- Provide opportunities throughout the day to help residents meet goals. Provide quality of care, a safe and healthy setting free from harm while upholding the rights of all residents.
- Protect all residents from abuse and/or neglect and immediately reports any occurrence to appropriate authorities.
- Maintain and protect the confidentiality of all residents.
- Follow and uphold all house guidelines.
- Cook meals as necessary for residents based upon food
Timeline
CNA
Dedicated Nursing Associates, Inc.
02.2020 - Current
Account Executive
Specialty Rx
10.2019 - 04.2021
Dementia Care Practitioner/CNA
Bentley Assisted Living
07.1994 - 09.2019
Some College (No Degree) - Certified Medical Assistant
Fortis University
MBA - Healthcare Administration
Colorado Technical University