Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Education and Training
Interests
Timeline
Generic

Mary Davis

Augusta,GA

Summary

Voluntary worker I have worked previously time at Keysville City Hall, even when i was in high school. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Exemplary Volunteer offering telephone etiquette, social media and interpersonal skills. Educated individual with desire to assist children and elderly populations. Outgoing personality and contagious positive nature. Passionate Volunteer with experience at the Keysville City Hall. Energetic individual with compassionate nature and the thrive to help others.

Unit Clerk Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Transcribes and transmits orders, scans and stores records and coordinates different forms. Technically advanced and highly organized with skills in managing files and documenting new information.

Patient Property Representative

Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Patient Property Representative

Wellstar MCG Hospital
02.2023 - Current
  • Handled customer service inquiries in person, via telephone and through email.
  • Used Service Now & Epic to look up patients in the system.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.

Unit Clerk

Childrens Hospital of Georgia
01.2022 - 02.2023
  • Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
  • Prepared charts for outpatient and inpatient services.
  • Screened calls and collected messages for unit personnel to promote team efficiency.
  • Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.

Cashier & Stocked

Loris Giftshop
05.2021 - 07.2022
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier & Stocked

Dollar General
12.2020 - 05.2021
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Verified customer identification for alcohol or tobacco purchases.

Voluntary Worker

Keysville City Hall
10.2020 - 12.2020
  • Assisted with facilities maintenance needs, including basic cleaning and trash removal.
  • Covered reception desk to help incoming guests, collect mail and maintain secure entrances.
  • Answered telephone calls and directed callers to correct personnel.
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Set up tables and chairs and unloaded necessary equipment to prepare for events.

Education

High School Diploma -

Liberty Technology Magnet High School
Jackson, TN
05.2019

Diploma - Culinary

Auguste Escoffier School of Culinary Arts
Boulder, CO
02-2025

Associate of Arts - Culinary

Auguste Escoffier School of Culinary Arts
Boulder, CO
08-2025

Skills

  • Positive Attitude
  • Computer Skills
  • Telephone and Email Etiquette
  • Public Speaking
  • Team Collaboration
  • Customer support
  • Data entry proficiency
  • Customer relations
  • Goal-oriented mindset

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CPR Certification
  • OSHA Certified

Education and Training

other

Interests

  • I like trying new recipes and food trends
  • Growing herbs, vegetables, or fruits in home gardens
  • Learning new cooking techniques and expanding my culinary skills
  • Enjoying the art of baking and pastry-making, experimenting with recipes

Timeline

Patient Property Representative

Wellstar MCG Hospital
02.2023 - Current

Unit Clerk

Childrens Hospital of Georgia
01.2022 - 02.2023

Cashier & Stocked

Loris Giftshop
05.2021 - 07.2022

Cashier & Stocked

Dollar General
12.2020 - 05.2021

Voluntary Worker

Keysville City Hall
10.2020 - 12.2020

High School Diploma -

Liberty Technology Magnet High School

Diploma - Culinary

Auguste Escoffier School of Culinary Arts

Associate of Arts - Culinary

Auguste Escoffier School of Culinary Arts
Mary Davis