Desired Job Title
Patient Accounts RepAccounting AssistantAccounting ClerkAccounts Payable ClerkAccounts Receivable ClerkLocation Preference
HybridRemoteOn-SiteLocation: Saint Albans, WV
Open to relocation: No
Open To Work
Mary Deck
Saint Albans,WV
Work Preference
Summary
Detail-oriented with 20 years of experience in financial management and customer service. Proficient in resolving billing discrepancies and maintaining organized financial records using accounting software like Cerner, Revalate, Microsoft Dynamics and Sage Intacct. Demonstrated ability to communicate effectively with vendors, ensuring prompt issue resolution and supporting audit processes. Seeking to leverage strong organizational skills and customer-focused approach in a dynamic customer service role within various settings.
Professional in accounting field, bringing comprehensive understanding of financial processes and administrative support. Known for reliability and adaptability in dynamic environments, consistently meeting deadlines and assisting in accurate record-keeping. Expertise in financial software and collaborative approach to teamwork ensure seamless operations.
Diligent accounting assistant with strong foundation in accounting principles and proven ability to manage financial records accurately. Successfully supported teams by streamlining processes and ensuring timely submission of reports. Demonstrated expertise in data entry and reconciliation, showcasing attention to detail and organizational skills. Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards.
Overview
13
13
years of professional experience
Work History
Accounting Assistant
Familycare
Scott Depot, WV
11.2024 - Current
- Maintained organized filing systems for financial documents to facilitate easy retrieval during audits or inquiries
- Liaised with vendors regarding billing discrepancies or payment delays, resolving issues promptly
- Demonstrated proficiency in using accounting software for efficient management of financial records
- Served as a point of contact for vendors regarding billing inquiries or payment-related issues.
- Used Microsoft Dynamics and Sage Intacct accounting software
- Experience in processing job cost across 21 different locations, pharmacy and mobile units
- Experience in processing construction payables due to building projects and repairs across the board.
- Processed invoices and expense reports, ensuring timely payments to vendors.
- Assisted in monthly reconciliation of accounts, enhancing accuracy of financial statements.
- Managed accounts payable and receivable functions, maintaining organized financial records.
- Coordinated with external auditors during annual audits, facilitating compliance with regulations.
- Supported preparation of budgets and forecasts, contributing to strategic planning initiatives.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Developed and maintained Excel spreadsheets for tracking expenses and variances effectively.
- Trained new staff on accounting software and best practices, improving team efficiency.
- Implemented process improvements that streamlined workflows and reduced processing times significantly.
- Processed accounts payable and receivable transactions, ensuring accuracy and compliance with company policies.
- Generated financial reports using accounting software to support management decision-making and fiscal planning.
- Assisted in month-end closing activities, reconciling ledger accounts to maintain accurate financial records.
- Collaborated with team members to streamline invoicing processes, enhancing workflow efficiency and reducing delays.
- Implemented new filing systems for financial documentation, increasing accessibility and organization of records.
- Supported budget preparation by gathering relevant data and analyzing historical spending trends for future forecasting.
- Developed training materials for new staff, improving onboarding efficiency and knowledge retention within the department.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Assisted in preparing monthly financial statements, contributing to transparent and accurate financial reporting.
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
- Reduced processing errors by implementing new system of double-checking entries.
- Processed weekly payroll for over 100 employees, ensuring timely and accurate compensation.
- Facilitated smoother audits by preparing necessary documentation and supporting materials.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
Accounting Assistant
Mountaineer Employment Solutions
South Charleston, WV
06.2024 - 11.2024
- Managed accounts payable and receivable functions, including processing invoices, reconciling payments, and resolving discrepancies
- Maintained organized filing systems for financial documents to facilitate easy retrieval during audits or inquiries
- Liaised with vendors regarding billing discrepancies or payment delays, resolving issues promptly
- Assembled supporting documentation for annual external audits conducted by independent auditors
Patient Accounts Rep
Charleston Area Medical Center
Charleston, WV
01.2013 - 02.2024
- Trained new team members on billing procedures, software systems, and compliance regulations
- Maintained strict confidentiality of patient information in accordance with HIPAA guidelines
- Participated in cross-functional meetings to discuss revenue cycle performance metrics
- Provided exceptional customer service while resolving complex billing issues over the phone or through written correspondence
- Processed patient account inquiries, resolving billing discrepancies efficiently.
- Collaborated with healthcare providers to obtain necessary documentation for claims processing.
- Trained new staff on procedures for patient account management and system navigation.
- Edited documents to keep company materials free of grammar errors.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Reconciled statements with patient records.
- Contacted patients after insurance was calculated to obtain payments.
- Reduced outstanding balances by implementing effective collection strategies tailored to individual patients'' needs.
- Utilized computer programs to create invoices, letters, and other documents.
- Negotiated payment plans with patients experiencing financial difficulties, supporting them in meeting their obligations without undue stress.
- Responded to patient, family, and external payer inquiries.
- Electronically submitted bills according to compliance guidelines.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Streamlined billing processes for increased efficiency in managing patient accounts.
- Posted payments and processed refunds.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Maintained up-to-date knowledge of healthcare policies affecting patient accounts and billing practices.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Prepared reports detailing billing actions, flags, and other key information.
- Input data into spreadsheets and databases.
Education
Medical Assistant - Trade School
Everest Institute
Cross Lanes, WV04-2007
General - High School
Scott High School
Madison, WV06-1993
Business Administration - Trade School
Boone Career & Technical Center
Danville, WV06-1993
Skills
- Microsoft Outlook
- Organizational skills
- Time management
- McKesson
- Sage intacct
- Cerner
- Microsoft dynamics
- Revalate
- Microsoft Access
- Data entry
- Computer skills
- Human resources
- Microsoft excel
- Bank reconciliation
- Accounts payable and receivable
- Strong communication skills
- MS office
- Month-end reports
- Administrative support
- Payment processing
- Account reconciliation
- Continuous learning attitude
- Invoice verification
- Invoice processing
- Invoice balancing
- Reports reconciliation
- Discrepancy research
- Cash flow analysis
- Payroll processing
- Nonprofit accounting
- GL accuracy
- GAAP
- Verbal and written communication
- Month-end closing
- Payroll operations
- GL reconciliation
10 years of service achievement award
I am a team player. I have went above and beyond during software conversions and any type of changes aquired during my employment. I have had several conversions within the last few years. I have used Cerner, Revalate, Microsoft Dynamics and Sage Intacct. Several years experience in cross-training throughout retail, hospitality and healthcare industries.
Timeline
Accounting Assistant
Familycare
11.2024 - Current
Accounting Assistant
Mountaineer Employment Solutions
06.2024 - 11.2024
Patient Accounts Rep
Charleston Area Medical Center
01.2013 - 02.2024
General - High School
Scott High School
Business Administration - Trade School
Boone Career & Technical Center
Medical Assistant - Trade School
Everest Institute