Mary Dee
Fresh Meadows,NY
Summary
Professional healthcare administrative professional with strong background in patient registration and data management. Known for effective communication, accuracy in handling patient information, and adaptability in fast-paced environments. Strong focus on team collaboration and achieving results, ensuring smooth operations and positive patient experiences. Skilled in electronic health records, patient intake, and insurance verification, with dependable and flexible approach to changing needs.
Overview
22
22
years of professional experience
Work History
Patient Registrar
New York Presbyterian Queens
23-91 Bell Boulevard Bayside NY 11360
08.2007 - Current
- Ensure patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Collect and process co-payments and out-of-pocket charges using Epic and Athena.
- Image and scan patient and registration documentation into electronic patient records.
- Use Epic and Athena to schedule and manage patient appointments.
- Prepare and process patient referrals and prior authorizations.
- Place new supply orders using Lawson.
- Facilitate timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Use Epic and Athena to schedule and manage patient appointments.
Medical Secretary
Dr Melvin Breite and Dr Peter Rosenberg
26-19 212 Street Bayside NY 11360
04.2003 - 08.2007
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Enhanced office productivity by handling high volume of callers per day.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
- Facilitated timely referrals to specialists by obtaining necessary authorizations from insurance companies.
- Streamlined patient check-in process, reducing wait times and improving patient experience.
Education
Certificate - Medical Office Administration
New York Medical Career Training Center
Flushing, NY03-2003
Skills
- Patient confidentiality
- Professionalism and Ethics
- Documentation accuracy
- Insurance Verification
- Appointment Scheduling
- Multitasking Abilities
- HIPAA Compliance
- Patient Registration
- Patient Referral
Timeline
Patient Registrar
New York Presbyterian Queens
08.2007 - Current
Medical Secretary
Dr Melvin Breite and Dr Peter Rosenberg
04.2003 - 08.2007
Certificate - Medical Office Administration
New York Medical Career Training Center