Mary Di Geso Bowles
Kenilworth
Summary
Dynamic Nursing Supervisor at RWJBH Infusion and Specialty Pharmacy with a proven track record in clinical leadership and regulatory compliance. Expert in developing orientation programs and enhancing patient care delivery through process improvements. Strong critical thinking, attention to detail and strong organizational skills ensure high-quality outcomes and adherence to safety protocols.
Highly skilled nursing professional with with more than 35 years of experience with a comprehensive background in managing nursing teams and enhancing patient care standards. Proven ability to lead collaborative efforts and adapt to dynamic healthcare environments. Known for effective communication and problem-solving skills that drive superior patient care and team performance.
Overview
36
36
years of professional experience
Work History
Nursing Supervisor
RWJBH Infusion and Specialty Pharmacy
South Plainfield, NJ
10.2022 - Current
- Developed training materials for new hires, facilitating smooth onboarding into clinical practices.
- Ensured adherence to regulatory standards through routine audits and staff education initiatives.
- Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to INS guidelines and best practice
- Implemented process improvements that increased efficiency with plan of treatment workflows.
- Managed staff scheduling and time off to adequately staff
- Supervised daily operations of infusion therapy services, ensuring compliance with safety protocols.
- Conduct annual performance evaluations, providing constructive feedback to promote professional development.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Delegated tasks and provided leadership for nurses and support personnel.
- Maintained strong commitment to patient care through dedicated case management and treatment delivery.
- Interview and collaborate hiring of employees who promote high level of care quality to patients.
- Investigated and independently resolved patient complaints
Nurse Case Manager/Burn Unit
Cooperman Barnabas Medical Center
Livingston, NJ
05.2000 - 12.2022
- Coordinated comprehensive patient care plans across multidisciplinary teams.
- Conducted thorough assessments to identify patients' needs and preferences.
- Developed and implemented individualized treatment strategies to enhance outcomes.
- Educated patients and families on health management and available resources.
- Collaborated with healthcare providers to ensure continuity of care and services.
- Utilization review and discharge planning for 12 bed ICU and 18 bed step-down unit
- Participate in daily burn team rounds as well as weekly multidisciplinary plan of care/discharge planning rounds
Nurse Coordinator
Qualitas Infusion and Specialty Pharmacy
South Plainfield, NJ
07.2017 - 10.2022
- Collaborated with healthcare teams to streamline infusion processes and enhance service delivery.
- Facilitated communication between patients, pharmacists, and healthcare providers for optimized care coordination.
- Enhanced workflow efficiency by implementing new management of referrals and streamlining daily processes.
- Managed staff scheduling to meet patient care needs.
- Communicated with healthcare team members to plan, implement and enhance treatment plans
- Triage patient calls related to infusion, equipment and/or scheduling concerns
- On call responsibility
- Generated plan of treatments
- Assessed infusion referrals based on criteria of willingness and ability to learn and participate in home infusion therapy
- Maintained positive relations with referrals sources
Staff Nurse/Patient Care Coordinator
Cooperman Barnabas Medical Center
Livingston, NJ
07.1990 - 05.2020
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs, ensuring timely reporting of changes to healthcare team.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Developed and implemented individualized patient care plans for optimal outcomes.
- Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
- Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
- Collaborated with interdisciplinary team members for comprehensive patient assessments and treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Case Management Department Manger
Cooperman Barnabas Medical Center
Livingston, NJ
01.2012 - 03.2017
- Coordinated interdisciplinary meetings to streamline communication and foster collaboration among healthcare staff.
- Led team in implementing process improvements to enhance patient care delivery.
- Analyzed performance metrics to identify areas of improvement in service quality and efficiency.
- Established training programs for new staff, enhancing onboarding experience and retention rates.
- Oversaw compliance with healthcare regulations, maintaining high standards of patient safety and care quality.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conducted chart audits to ensure compliance and performance improvement
- Compile, reconciled,tracked and analyzed reportable data
- Spearheaded process improvement projects
- Developed departmental policy and procedures as well as workflow processes
- Reviewed and reconciled invoices for accounts payable
- Served as point person for Case Management Department during multiple Director vacancies
Case Manager/Team Leader
Cooperman Barnabas Medical Center
Livingston, NJ
12.2002 - 01.2012
- Assessed client needs to develop individualized treatment and discharge plan
- Coordinated patient care plans to enhance service delivery and patient outcomes.
- Facilitated communication between patients, families, and healthcare teams to ensure comprehensive support.
- Provided training and mentorship to staff on case management best practices and protocols.
- Implemented process improvements that increased efficiency in case documentation and reporting procedures.
- Collaborated with interdisciplinary teams to align treatment goals and discharge planning for patients.
- Advocated for patients' rights, ensuring access to necessary resources and services within the healthcare system.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Trained new case managers ensuring competency and service delivery standards.
Education
Bachelor of Science - Nursing
Seton Hall University
South Orange, NJSkills
- Clinical leadership
- HIPAA compliance
- Electronic medical records
- Staff orientation
- Regulatory compliance
- Job performance evaluations
- Multitasking and organization
- Critical thinking
- Strong clinical judgment
- Work Planning and Prioritization
- Staff supervision
- Conflict management
- Attention to detail
Timeline
Nursing Supervisor
RWJBH Infusion and Specialty Pharmacy
10.2022 - Current
Nurse Coordinator
Qualitas Infusion and Specialty Pharmacy
07.2017 - 10.2022
Case Management Department Manger
Cooperman Barnabas Medical Center
01.2012 - 03.2017
Case Manager/Team Leader
Cooperman Barnabas Medical Center
12.2002 - 01.2012
Nurse Case Manager/Burn Unit
Cooperman Barnabas Medical Center
05.2000 - 12.2022
Staff Nurse/Patient Care Coordinator
Cooperman Barnabas Medical Center
07.1990 - 05.2020
Bachelor of Science - Nursing
Seton Hall University