Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mary Dike

New York,NY

Summary

Highly efficient and organized hostess with extensive experience in the customer service and hospitality field. Five years experience in the fine and casual dining. Proficient in making guests feel welcome and comfortable. Very good team player.

Overview

5
years of professional experience

Work History

Party Made Easy, Queens, NY

Hostess
2017.03 - Current (7 years & 6 months)

Job overview


  • Greet and welcome guests into the event center.
  • Answered customer questions about seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Deliver exceptionally friendly and fast service.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Arranged tables and seating to comfortably seat party guests.
  • Supervised party area and delivery of services to verify guests complied with facility safety rules.
  • Served meals, beverages and desserts to party guests.

Education

Lagos State University , Lagos Nigeria

Bachelor of Arts from English Language And Literature
04.2003

Skills

  • Time Management
  • High-Volume Dining
  • Front- and Back-Of-House Coordination
  • Excellent customer service skills
  • Table Assignment Management
  • Team Player
  • Kitchen Staff Coordination

Timeline

Hostess

Party Made Easy
2017.03 - Current (7 years & 6 months)

Lagos State University

Bachelor of Arts from English Language And Literature
Mary Dike