Mary Dockens
Denton
Summary
Current business student at the University of North Texas,
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Voertmans College Art and Bookstore
08.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Host
Mamas Daughters Diner
06.2024 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Stocker
Stine Lumber
06.2023 - 09.2023
- Unloaded, sorted, and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Hostess/Waitress
Tacos La Shula
05.2022 - 12.2022
- Remained calm and poised when dealing with difficult customers, and during busy shifts.
- Kept server areas cleaned and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
Education
High School Diploma -
Acellus Homeschool
11.2023
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University of North Texas
Skills
- Problem-solving
- Communication
- Leadership
- Punctual & Reliable
- Energetic & Outgoing
- Delegation
- Customer Service
- Time Management
Certification
- TABC License 2024-03-03
- Food Handlers License 2024-03-03
Timeline
Sales Associate
Voertmans College Art and Bookstore
08.2024 - 05.2025
Host
Mamas Daughters Diner
06.2024 - 08.2024
Stocker
Stine Lumber
06.2023 - 09.2023
Hostess/Waitress
Tacos La Shula
05.2022 - 12.2022
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University of North Texas
High School Diploma -
Acellus Homeschool