Mary Duque
Easton
Summary
Dynamic professional with a proven track record at Loyola University Maryland, excelling in customer service and safety. Demonstrated exceptional organization and adaptability while instructing diverse age groups in swimming. Recognized for fostering positive relationships and enhancing program effectiveness through critical thinking and teamwork. Committed to delivering quality service and achieving goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant/Residential House Manager
Private Household
Baltimore, MD
01.2026 - Current
- Assisted with daily household operations and maintenance tasks to ensure smooth functioning.
- Focusing on the development of organizational, coordinative, and networking skills.
- Adapted quickly to changing priorities and needs of the household for seamless support.
- Engaged in communication with head of household to ensure satisfactory completion of tasks.
- Provided childcare and pet care to further assist household.
Lifeguard
Loyola University Maryland
Baltimore, MD
10.2025 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Swim Instructor
Westport YMCA
Westport, CT
04.2025 - Current
- Seasonal summer job now.
- Instructed swimming techniques to diverse age groups, fostering skill development and water safety awareness.
- Developed and implemented engaging lesson plans tailored to individual student needs and abilities.
- Monitored student progress, providing constructive feedback to enhance performance and confidence in the water.
- Collaborated with team members to improve instructional methods and enhance overall program effectiveness.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
Owner of Honey Bunny Soaps & Stuff
Self-employeed
Easton, CT
10.2021 - Current
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Featured in the New York Times Magazine.
- Maintained an updated income statement.
- Created recipes for products such as soaps, lotions, lip balms, etc..
- Researched ingredient uses, benefits, costs, etc..
- Improved networking skills and branched out to other companies to sell products.
- Designed a social media platform to display products, as well as advertise.
- Communicated effectively with customers.
Babysitter
Private Households
06.2020 - Current
- Supervised children's activities to promote safe and engaging play environments.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed and implemented personalized care plans based on individual needs and preferences.
- Communicated effectively with parents regarding daily activities, behavior, and developmental milestones.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Barista
Greiser’s Coffee & Market
Easton, CT
09.2022 - 12.2022
- Delivered high-quality beverages in fast-paced environment, ensuring customer satisfaction and repeat business.
- Resolved customer complaints effectively, enhancing service experience and fostering positive relationships with patrons.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
No Degree - Business
Loyola University Maryland
Baltimore, MD05-2029
High School Diploma -
Joel Barlow High School
Redding, CT06-2025
Skills
- Exceptional organization
- Quality service
- Budgeting expertise
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Certification
- CPR and First Aid Certification, Red Cross Association - 2025
Languages
Spanish
Professional Working
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Travel/volunteer travel
- Experimenting with cooking
- Staying active through sports or weighted workouts
- Healthy eating
- Interacting with and meeting new people
- Networking
- Animal Care
Timeline
Assistant/Residential House Manager
Private Household
01.2026 - Current
Lifeguard
Loyola University Maryland
10.2025 - Current
Swim Instructor
Westport YMCA
04.2025 - Current
Barista
Greiser’s Coffee & Market
09.2022 - 12.2022
Owner of Honey Bunny Soaps & Stuff
Self-employeed
10.2021 - Current
Babysitter
Private Households
06.2020 - Current
No Degree - Business
Loyola University Maryland
High School Diploma -
Joel Barlow High School