MARY E. NIES
Clearwater,FL
Summary
Detail-oriented administrative professional with a strong background in office management, payroll, budgeting, and customer service. Advanced knowledge of MS Office Suite and QuickBooks software enables efficient handling of complex tasks. Proven track record of independent and collaborative work, showcasing exceptional problem-solving abilities and effective time management. Recognized for developing and maintaining streamlined office operations while demonstrating excellent organizational, communication, and multitasking skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Assistant
Veterans Metal, LLC
Largo, FL
03.2024 - 12.2025
- Office Assistant: Assisted with training five new staff members; maintained confidentiality and NDA's for military and aerospace parts; handled 15-20 phone calls on average daily; engaged with customers, via phone and in-person, to listen to, and address, inquiries and concerns; provided quotes when requested within one to three business days, depending complexity of the quote request; processed purchase orders accurately and efficiently; ensured operational continuity by providing critical admin support during staff / management absences and peak workload periods.
- Inventory: organized office supply closet to prevent lapses of, or duplications of, necessary and unnecessary supplies; saving the company approximately $1,000.00.
Office Assistant
Dan Karcher Construction, Inc
Largo, FL
04.2022 - 04.2023
- Estimation: Ordered plans; coordinated w/vendors; set-up digital files for new clients; obtained crucial documents, like Property Appraisers info, FEMA info, Certificates of Insurance for all vendors, etc.; received quotes and priced materials.
- Accounting: Managed AP, AR, accounting software for approximately 750 accounts; processed credit apps and draw requests, as scheduled; processed payroll weekly for 15 employees; allocated all applicable costs to jobs to ensure adherence to budget; obtained Release of Liens to settle debts, clear titles to avoid foreclosure.
- Filing / Data Entry / Phones: Managed multiples change orders, proposals, contracts, permit app requests, letters of transmittal and all online accounts; worked with PMs to ensure invoices were coded and ready for processing; data entry for all invoices, budgets, change orders; maintain current contacts, records, tracking logs, job reports; developed and maintained connections with local city and county government staff, ensuring all required processes progressed and requested information was received.
- MISC: Ordered office supplies, uniforms, logos, job site signs, business cards, samples for approval and couriers; schedule inspections, dumpster and toilet deliveries/removals.
Team Administrative Assistant
Belleair - Engel & Völkers
Clearwater, FL
10.2015 - 04.2018
- Admin: Assisted between 15-30 Real Estate Agents and Property Managers w/correspondences, paperwork needs, records requests, Property Appraisers info, deeds, HOA info, contracts, and more; designed and maintained agent ads/business cards, supplies and managed social media accounts.
- Accounting: Managed AR, AP; collected rent; created and managed electronic filing system and database.
- Marketing: Created digital and print ads for properties and Real Estate Agents.
Admin Assist/Reception
Love Animal Hospital
Clearwater, FL
08.2014 - 10.2015
- Accounting: Managed AP for approximately 30 vendors, ensuring accounts remained in good standing.
- Clerical: Answered between 5-50 calls daily, ensuring the appropriate person received the call or the message; booked appointments; maintained excellent relationships with clients, ensuring satisfaction and repeat business; scheduled CE classes; prepared invoices, reports, memos, letters and other documents; ordered all office supplies.
- Admin Assistant: Assisted training 3-5 new employees; managed Veterinary Software; maintained records; ensured compliance with all applicable laws.
Office Manager
Hope N’ Happiness Animal Hospital
Clearwater, FL
04.1999 - 08.2014
- Reception: Answered 10-30 calls daily; booked appointments; coordinated CE classes; prepared invoices, reports, memos, letters and other documents; order all office supplies, and assisted with medical supply orders.
- Accounting: Managed AP, utilizing QuickBooks software.
- Vet. Assistant: Assisted Veterinarian w/exams, surgeries, patient therapy sessions, after-hours care, and emergency care.
- Marketing: Created print and digital ads.
- Office Manager: Trained tens of new employees over 15 years; upgraded from a DOS-based operating system to a Windows based operating system; installed, implemented and managed updated Veterinary Software / records; scheduled work shifts and CE classes; developed and maintained excellent relationships w/vendors to ensure cost-effective purchasing, minimized backorders, and uninterrupted clinical operations; maintained office records as per Florida Statute 474.2165; ensured compliance with all applicable laws; streamlined office operations, enhancing workflow efficiency within administrative processes.
Education
High School Diploma -
Saint Petersburg College
Clearwater, FLSkills
- Office administration
- Customer Service
- Complex Problem-Solving
- Advanced MS Office Suite Knowledge
- Payroll and Budgeting
- AR/AP and QuickBooks software
- Time Management
- Database Organization
- Organizational Skills
- Data entry
- Positive attitude
Certification
Notary
Timeline
Office Assistant
Veterans Metal, LLC
03.2024 - 12.2025
Office Assistant
Dan Karcher Construction, Inc
04.2022 - 04.2023
Team Administrative Assistant
Belleair - Engel & Völkers
10.2015 - 04.2018
Admin Assist/Reception
Love Animal Hospital
08.2014 - 10.2015
Office Manager
Hope N’ Happiness Animal Hospital
04.1999 - 08.2014
High School Diploma -
Saint Petersburg College
I'm the BEST! :D
If loyalty, dependability, and humor is what you're looking for, look no further. It's me. It's always been me. :)