Mary Ellen Torres

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
• Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
• Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Cleaned walls and ceilings with special reach tools following regular schedule.

• Maintained cleanliness and orderliness throughout facilities, ensuring positive first impressions for visitors.
• Conducted routine inspections to identify maintenance needs, facilitating timely resolutions.
• Collaborated with team members to optimize workflow and improve service delivery standards.
• Trained new staff on cleaning procedures and safety measures, enhancing team performance.
• Cleaned and organized building areas as required.
• Maintained building exteriors for professional, clean presentation standards.
• Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
• Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
• Completed sweeping, mopping, and window-cleaning.

• Provided compassionate care to clients, ensuring comfort and safety in daily activities.
• Assisted with personal hygiene tasks, promoting dignity and well-being for clients.
• Administered medication according to protocols, maintaining accurate records of patient health.
• Developed personalized care plans in collaboration with healthcare professionals and families.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted patients with self-administered medications.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Received and processed incoming shipments, ensuring accuracy and compliance with company standards.
• Trained new employees on receiving protocols and warehouse safety practices.
• Collaborated with team members to streamline receiving processes, enhancing workflow efficiency.
• Kept work areas clean, safe, and organized.
• Placed, tagged, and secured merchandise in diverse designated areas.

• Customer service, Clean restrooms, clean break room, make sure supplies are stock, mopping, vacuuming, dusting, pick up trash, clean windows, and wipe tables down.
• Operated cleaning equipment efficiently, adhering to safety protocols and best practices.
• Prevented pest infestations by diligently removing trash and food waste from common areas daily.
• Completed sweeping, mopping, and window-cleaning.

• Customer service, Clean restrooms, clean break room, make sure supplies are stock, mopping, vacuuming, dusting, pick up trash, clean windows, and wipe tables down.

• Supervised three other workers, Clean restrooms, clean break rooms, dust, mopping, vacuuming, customer service, and pick up trash.
• Trained and mentored staff to optimize performance and enhance team productivity.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Customer Service, answering inbound calls, and set up reservations for customers for transportation to Medical appointments.

• Customer Service, set out breakfast for employees, food order, set up meeting rooms for events and meetings, change light bulbs, clean restrooms, stock supplies, clean breakrooms, and help facility manager with fixing things.

• Customer Service, train new employees in position they were hired for, cashier, money handling, salad maker, catering, deliveries, sandwich maker, and barista.
• Maintained accurate cash drawer balances throughout shifts.
• Assisted customers with product inquiries and selections.
• Trained new staff on checkout procedures and customer service standards.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.

Took class for clerical occupation

Took computer class