Mary Espinola
Saint Augustine,FL
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Palmer Complete Health
07.2023 - Current
- Coordinate patient scheduling.
- Receive, record, and file medical payments by check, cash, and credit card.
- Adhere to strict HIPAA guidelines to protect patient privacy.
- Provide exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Maintain cleanliness and organization throughout the office, creating a welcoming atmosphere for patients.
- Prepare patient charts by gathering and organizing records ahead of appointments.
- Provide prompt, polite and professional in-person and telephone customer service.
- Facilitate hyperbaric oxygen treatments for patients, including pressurization and de-pressurization of hyperbaric chambers.
Stay-at-home Mom
Espinola Family
06.2005 - 07.2023
- Managed household for family of four, which included cleaning, cooking, and all aspects of child-rearing.
- Developed and managed family budget.
- Coordinated busy sports, education, and social schedules of two children.
- Managed children's education, providing one-on-one tutoring when needed.
Zumba Fitness Instructor
Julington Creek Plantation - Recreation Center
09.2011 - 03.2020
- Choreographed class routines and paired with upbeat music selections.
- Mentored new Zumba instructors, helping them to develop their teaching skills and grow their client base.
- Enhanced client satisfaction by providing high-energy, engaging Zumba classes tailored to various skill levels.
- Collaborated with fellow instructors to coordinate special events such as Zumbathons and charity fundraisers.
- Received consistently positive feedback from clients regarding their enjoyment of classes and noticeable improvements in overall fitness levels.
- Promoted a positive, inclusive environment for all participants, fostering a sense of camaraderie among class members.
- Stayed current on industry trends and new choreography through regular professional development training sessions and workshops.
Senior Specialist
Merrill Lynch, Pierce, Fenner & Smith
05.1997 - 05.2005
Education
No Degree - General Studies
University of North Florida
Jacksonville, FLHigh School Diploma -
Terry Parker High School
Jacksonville, FL05-1995
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant
Palmer Complete Health
07.2023 - Current
Zumba Fitness Instructor
Julington Creek Plantation - Recreation Center
09.2011 - 03.2020
Stay-at-home Mom
Espinola Family
06.2005 - 07.2023
Senior Specialist
Merrill Lynch, Pierce, Fenner & Smith
05.1997 - 05.2005
No Degree - General Studies
University of North Florida
High School Diploma -
Terry Parker High School
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