Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mary Fountain

Summary

Dynamic administrative professional with a proven track record at NXT Logistics, excelling in customer service and data entry. Recognized for enhancing operational efficiency and maintaining confidentiality. Adept at fostering strong relationships and implementing effective office administration practices, ensuring a positive impact on team performance and client satisfaction.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

NXT Logistics
06.2022 - 08.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Correctional Officer

TDCJ Barry Telford Unit
05.2020 - 05.2022
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Mill Operator

Boomerang Pipe and Tube
07.2017 - 05.2020
  • Demonstrated versatility by operating various types of milling machines as required based on production needs.
  • Gained expertise in multiple areas of mill operations, allowing for seamless transitions between roles when needed due to absences or personnel changes.
  • Improved production efficiency by optimizing mill settings and implementing preventative maintenance procedures.
  • Implemented lean manufacturing principles into daily routines, reducing waste while maintaining high-quality outputs.
  • Supported a positive company culture by actively participating in team-building activities and promoting open communication among coworkers.
  • Served as a reliable resource for management, providing accurate information on production metrics when requested for reporting purposes.

Education

Associate of Arts - Healthcare Administration

Keiser University
Fort Lauderdale, FL
03-2012

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Accomplishments

    I received the Manpower Employee of the month award while working for NXT Logistics.

    I have been promoted to Supervisor on two previous jobs not listed on my resume, within a year of service.

Timeline

Administrative Assistant

NXT Logistics
06.2022 - 08.2025

Correctional Officer

TDCJ Barry Telford Unit
05.2020 - 05.2022

Mill Operator

Boomerang Pipe and Tube
07.2017 - 05.2020

Associate of Arts - Healthcare Administration

Keiser University