Mary Franklin
Milwaukee,WI
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Resourceful Supervisor known for high productivity and efficient task completion. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
17
17
years of professional experience
Work History
Enrollment & Community Engagement Supervisor
Next Door
Milwaukee, WI
07.2020 - 08.2024
- Classroom Placement, Planning & Organizing recruitment events, family events.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies, job duties, and performance expectations.
Head Start Family Advocate
Next Door
Milwaukee, WI
07.2013 - 07.2020
- Supported parents and guardians by providing guidance on how to access community resources such as food pantries or housing assistance programs when necessary.
- Conducted home visits with families to assess needs and develop action plans based on identified strengths and weaknesses.
- Assisted families in completing applications for Head Start enrollment and provided information about program eligibility criteria.
Personal Care Worker
Grateful Girls Safe Haven
Milwaukee, WI
06.2015 - 07.2015
- Prepared meals for clients supervising teen girls
- Performed light housekeeping duties.
- Organized recreational activities for clients such as games, movies, outings. Creating positive conversations.
- Observed safety protocols when providing personal care services to clients.
Head Start Assistant Teacher
Next Door
Milwaukee, WI
10.2007 - 07.2013
- Promoted a cooperative learning environment that encourages collaboration among students.
- Supervised small group activities.
- Created weekly newsletters for parents detailing upcoming events and activities.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
Education
Bachelor of Science - Psychology, Criminal Justice
Upper Iowa University
Milwaukee, WI05-2013
Associate of Science - Early Childhood Education
Milwaukee Area Technical College
Milwaukee, WI12-2010
Skills
- Skilled recruiter
- Communication
- Goal-Oriented
- Effective contact creator
- Staff Management
- Complex Problem-Solving
- Strategic Planning
- Business Development
- Training and mentoring
- Employee Motivation
Timeline
Enrollment & Community Engagement Supervisor
Next Door
07.2020 - 08.2024
Personal Care Worker
Grateful Girls Safe Haven
06.2015 - 07.2015
Head Start Family Advocate
Next Door
07.2013 - 07.2020
Head Start Assistant Teacher
Next Door
10.2007 - 07.2013
Bachelor of Science - Psychology, Criminal Justice
Upper Iowa University
Associate of Science - Early Childhood Education
Milwaukee Area Technical College
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